Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
Job posting end date: 01/05/2025
We are seeking a Global Product Specialist to join Services Business Area team. As a Product Specialist, you will have the role to lead improvements on the wear and spare components applied in Stirred Mills (Vertimill, HIGmill and SMD) and HRCTM (HPGRs) acting as Global technical support within Business Line. Your role plays a crucial part to contribute to our business.
In this position, you will report to VP Stirred Mills & HPGR (Services).
This position is mainly located in Sorocaba/SP and it involves up to 30% of travel.
Team you belong to
You will join a team of experts dedicated to Stirred mills & HPGR technology in Global Market. We are currently working to keep growing the business in a Profitable and sustainable way.
Our team culture is all about customer in center, high ambition – always, getting it done – together and open and honest.
The members in our team are mainly located in Brazil, USA, Chile and Australia
What you’ll do
• Primarily technical support for all aspects of the product and business needs, internal and external training, supplier analysis, customer opportunity analysis
• Define the technical value of stirred mills products for our customers and disseminate this knowledge through the organization
• Direct and assist Product & Process engineering in process design and optimization, machine design and improvements
• Direct/support Field Services group in what concern parts installation, commissioning, and optimizing machine operations
• Support engineering and procurement with vendor qualification and selection
• Act as a stakeholder for proposal scope, accuracy, and feasibility
• Contribute technically to the development of marketing and sales tools
• Responsible to improve the product portfolio, processes, specifications, quality requirements
• Support the harmonization and standardization of product data
• Support the R&D initiatives - Works with RTD to drive long-term product competitiveness and innovativeness
• Support the maintenance of Price lists (Global and Market Areas)
• Support the initiatives for inventory management
• Develop technical content for product and service training
• Support the standardization and harmonization of product data
• Develop new designs for the existing products
• Provide technical information to product management, sales, manufacturing and purchasing teams
• Provide technical lead in developing business opportunities
• Assist with field problem analysis and creation of field solutions
• Monitor the completion of tasks and ensure good performance and record on appropriate systems
Who you are
Bachelor’s in engineering or relevant work experience (+5 years).
Professional experience in technical support for mining products.
Excellent oral and written communication skills in English.
Excellent oral and written communication skills in Spanish will be an advantage.
Engineering knowledge in some of these tools: Teamcenter, Vault Professional, Inventor and/or AutoCAD.
Knowledge of SAP and Office. Knowledge of Power BI will be a plus.
Previous experience in a technical field would be an advantage
What's in it for you
· An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
· Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture.
· Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.
· Flexibility – We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.
· A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
· Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.
· Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.
Get in touch
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
For additional information, please contact the RH – Resourcing team.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.
Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial