Summary:

Are you passionate about helping animals in need and eager to advance the field of animal welfare? Do you thrive in a dynamic, complex, highly collaborative environment? If so, the role of Coordinator, Administration at the ASPCA’s new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you!  

 

The Coordinator, Administration carries out administrative functions and projects under the direction of the Manager, Administration, and in support of the R&R Center leadership and programs. The individual in this role communicates with internal and external stakeholders on a regular basis to ensure the smooth functioning of all R&R Center programs. 
 
The successful candidate for Coordinator, Administration is a true people person with sound judgement and excellent written and verbal communication skills. The ideal candidate is resourceful, solutions-focused, and a true team player who loves to help others, human and animal alike. 

 

Recovery & Rehabilitation Center Overview  

The R&R Center in Pawling, NY, is a unique program dedicated to providing integrated sheltering, behavioral, and medical care for canine victims of cruelty. The R&R Center team works closely with ASPCA teams in New York City to help animals rescued in partnership with the NYPD.  

 

This is an in person position in Pawling, NY and has a target start date of 6/2/2025.

Responsibilities:

Responsibilities include but are not limited to:  

Serve as a central communication point, assisting in creating and maintaining internal and external communication channels and the timely sharing of relevant information  

Assist in the daily administration of the R&R Center, including oversight of office supply inventory, coordinating tours, and scheduling visitors 

Provide administrative support to the R&R Center leads 

Provide logistical support for tours, visitors, meetings, trainings, and other events  

Ensure that individual and team wins are celebrated, working closely with people managers to ensure equitable and meaningful recognition  

Create and maintain an up-to-date shared R&R Center calendar, tracking visitors, tours, events, trainings, milestones, PTO requests, and other important events for staff reference  

Respond to public inquiries via phone, email, and in-person visits 

Process mail as it arrives 

Communicate with owners of animals in the R&R Center’s temporary care, as required 

Conduct weekly check-ins with behavior, veterinary, and sheltering teams to ensure pet owners are provided accurate and appropriate information about pets receiving treatment at the R&R 

Maintain the highest level of confidentiality while handling sensitive information and issues 

Support management initiatives and presentations by assisting with data collection, preparing slides, templates, and forms as needed 

Work closely with Manager, Administration to maintain an orderly online filing system and table of contents for entire R&R Center home drive 

Provide support in the collection and management of animal health and behavior data 

Assist as requested in behavior treatments and evaluations as a “novel person” 

Provide support to R&R staff as they complete monthly expense reports 

Support the Manager, Administration in the execution of new hire activities  

Track and distribute uniform items as needed 

Assist hiring managers with the onboarding process for new hires 

Submit and follow-up on interdepartmental work requests on behalf of R&R leads 

Collaborate with fellow admin professionals in Rehabilitation Services and across the ASPCA; follow the backup support SOP to ensure work is covered during out of office time 

Other duties as assigned  

Core Values 

Exemplifies the ASPCA’s Core Values: 

Has Commitment and dedication to improving the lives of animals 

Demonstrates Ownership and feels responsible for outcomes 

Believes in Team – that we are stronger together 

Seeks to Elevate others and reimagine what is possible 

Focuses on Impact, specifically making change for animals 

 

Requirements 

Education and Work Experience 

High School Diploma or GED required, B.S. or B.A. preferred  

At least two years of experience providing administrative support in an office or shelter setting  

Fear Free® Shelter Program certification (approximately 5 hours) required or completed within 60 days of hire  

Qualifications

Valid driver’s license and ability to pass a motor vehicle history check demonstrating safe driving 

Ability and willingness to travel up to 15% of the time  

Able to work a flexible schedule when needed including days, evenings, weekends, and holidays  

Fluent in the use of MS Word, Excel, PowerPoint; familiarity with shelter software systems or Salesforce a plus  

Excellent written and oral communication skills 

Able to regularly witness animals suffering medically and/or behaviorally 

Comfortable with humane euthanasia in theory and in practice  

Displays concern for the safety and well-being of self, animals and others, especially under stress 

Fosters collaboration by creating strong connections with colleagues at all levels and in all areas 

Builds strong work relationships based on trust, respect, and listening to understand 

Freely and generously shares knowledge, skills, and expertise with others  

Demonstrates genuine interest in the thoughts, ideas, and expertise of others  

Proactively problem-solves and takes appropriate initiative to implement solutions  

Flexible; can easily adapt to changes and help others do the same  

Resilient; bounces back from difficult and disappointing situations quickly 

Artfully flexes communication styles to best support diverse individuals  

Cultivates a climate in which diverse perspectives are solicited, encouraged, valued, and respected  

Sets a high standard by exhibiting transparency, integrity, honesty and strong ethical principles 

Unafraid of hard conversations and approaches them openly, quickly, and kindly  

Views conflict as generative, using disagreement to drive innovation, improve communication, clarify and articulate values, and build stronger relationships  

Ability to sit for extended periods while working at a desk or computer 

Occasionally lifting and carrying light office supplies, generally not exceeding 20 pounds 

Manual dexterity and eye-hand coordination allowing for proficient use of keyboard, mouse, and other office equipment  

Ability to communicate clearly in person, over the phone, and via email, which may involve speaking and listening for extended periods 

Ability to move around the office to attend meetings and use office equipment 

Work takes place in a variety of environments and weather conditions, including indoor climate-controlled spaces and outdoors where surfaces may be wet or uneven and extreme heat, cold, or precipitation is possible  

Work may occur in noisy environments  

Work involves exposure to chemical and biological hazards such as medications, cleaning products, urine, feces, blood, and sharp objects  

Compensation and Benefits:    

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.       

The target hiring range for this role is $27.41 - $28.85 hourly. 

For more information on our benefits offerings, visit our website.     

 

Stay Connected – Join Our Talent Community     

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA.     

Qualifications:

See above for qualifications details.

  

Language:

English

Education and Work Experience:

High School Diploma

  

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.

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