Job Posting Title:

Coordinator, Family Orientation

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Hiring Department:

New Student Services

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jan 13, 2025

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Position Duration:

Expected to Continue Until Aug 31, 2028

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties worldwide.

UT Austin provides an outstanding benefits package including but not limited to:

100% employer-paid basic medical coverageVoluntary Vision, Dental, Life, and Disability insurance optionsTeachers Retirement System of Texas, a defined benefit retirement plan, with 7.75% employer matching fundsAdditional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)Flexible spending account options for medical and childcare expensesTuition AssistanceFree training access through LinkedIn LearningFree access to UT Austin's libraries and museums with staff ID card.Free Capital Metro bus ridesRetirement contributions Paid vacation, sick time, and holidaysCareer growth and professional development

Please visit our Human Resources (HR) to learn more about the total benefits offered when you join our team!

New Student Services (NSS) oversees and coordinates pre-semester and summer orientation sessions for new students and families; welcome events at the beginning of the fall and spring semesters; and various programs, activities, and services to help students transition to and graduate from college. NSS is responsible for planning and executing the following programs and services: New Student & Family Orientation, Longhorn Welcome, First-Gen Longhorns, First-Generation Living Learning Community, Bevo Buddy, Horns Helping Horns, RGV Familia, and Longhorn TIES.

Purpose

The Coordinator of the Family Orientation program is responsible for designing, implementing, and managing a comprehensive program that consists of eight one-day summer sessions, a couple virtual spring sessions, and a comprehensive communications portfolio to assist families in helping their students successfully transition to The University of Texas at Austin. The program welcomes over 10,000 family members annually to the Longhorn Community through college and school resources, partner presentations, and campus connections. Additionally, the Coordinator supervises graduate and undergraduate student staff. Currently this position is funded through August 31, 2028. If there is a business need and further funding is available at that time, there maybe a possibility of continuation.  

Responsibilities

Assist in the design, development, implementation, and assessment of the family orientation program. Manage event logistics, including budget, scheduling, venue selection, materials preparation, and promotion. Collect and analyze feedback from students to continuously improve program offerings.Recruit, hire, train, supervise, and evaluate approximately 15 – 25 student leaders. Provide ongoing support and professional development opportunities for student leaders to ensure they effectively assist families in helping their students successfully transition to campus.Coordinate with communications in the development of high-quality publications and web presence. This includes marketing, communicating with campus partners, and managing projects. Oversee the program event registration system for incoming family participation in orientation.Collaborate with partners in essential campus offices and cultivate strategic partnerships to ensure participation in family orientation. This includes collaborating with campus departments and community organizations to enhance session offerings. Connect with administrators in vital offices and academic colleges to ensure their engagement and participation.Perform other related duties as assigned, such as occasional participation in recruitment or yield events, serving on departmental, divisional, or university-wide committees, or representing the family orientation program at university events.

Required Qualifications

Experience and comfort with presenting to groups and solid writing skills.Ability to provide quality customer service to students and families.Ability to interact professionally with staff, faculty, and stakeholders through in-person and electronic communications.Demonstrated ability to implement creative solutions and take initiative.Comfort working as part of a small team in a fast-paced environment.Ability to manage multiple projects by keeping tasks well-organized and completed on time.Ability to work collaboratively as a member of a professional team, positive attitude, teachable, and able to comply with the organization’s policies, procedures, and goals.Must be eligible to work in the US full-time for any employer without sponsorship

Preferred Qualifications

Master’s degree or at least three years of working on a college campus.Experience working with families in higher education.Experience working with campus partners and stakeholders.Experience with presenting to large groups both in-person and virtually.Experience planning, coordinating, and executing medium to large-scale events.Desire to learn new skills like grant writing and fundraising.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$55,000 + depending on qualifications

Working Conditions

High student traffic environment with frequent interruptions, exposure to large crowds, outdoor activity, and long hours during peak periods.Repetitive use of a keyboard at a workstation. Ability to lift 30 pounds. Use of manual dexterity. Climbing of stairs. Climbing of ladders and lifting and moving event materials and boxes.

Work Shift

The Coordinator of the Family Orientation program is responsible for designing, implementing, and managing a comprehensive program that consists of eight one-day summer sessions, a couple virtual spring sessions, and a comprehensive communications portfolio to assist families in helping their students successfully transition to The University of Texas at Austin. The program welcomes over 10,000 family members annually to the Longhorn Community through college and school resources, partner presentations, and campus connections. Additionally, the Coordinator supervises graduate and undergraduate student staff.

Required Materials

ResumeThree work references with their contact information; at least one reference should be from a past or current supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.