Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

We love all pets like our ownWe’re the future of the pet industryWe’re here to improve livesWe drive outstanding results togetherWe’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Essential Job Functions:

The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation:

Answer and respond to incoming calls (400-500/monthly) from stores reporting problems and requesting repairs. Generate work orders and liaison with third-party vendor(s) to complete repair(s).

Review bids to authorize repair work, setting initial dollar amount not to exceed scope of task with a specified cap. Evaluate potential increase to initial estimate, recommending revised budget for service to supervisor when necessary.

Review backup documentation on all requests for payment (invoices), verifying for completeness, and forward to Accounts Payable department.

Set up and maintain preventative maintenance services with established service provider for new locations and discontinue service for closed stores. Monitor schedules to ensure periodic maintenance is performed as scheduled. Review invoices and forward for processing. Compare and evaluate preventative maintenance and repair costs to ensure appropriateness and propose alternatives to the contract for cost savings.

Track store repairs by designing and utilizing custom reports and queries from the “Site Seer” database and Excel spreadsheets.

Set up and maintain Site Seer database to track location information, quantity of equipment, serial numbers, etc. for all new, existing and closed stores.

Education/Experience:

High school diploma or the equivalent (GED) required with additional trade school preferred.

Possess general knowledge of plumbing, electrical and other facilities maintenance issues to gauge accuracy of repair and maintenance estimates.

Previous related experience in a skilled position required as well as strong interpersonal communication and telephone skills due to the nature and volume of interaction with internal and external contacts.

Good organization skills and the ability to coordinate and follow through on numerous projects simultaneously required.

Possess 5+ years of experience as a ‘handyman’ and working knowledge of database and spreadsheet software.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile. The description provides general job duties and requirements, but the partner’s manager may assign additional responsibilities or tasks depending on business needs.

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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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