Coordinator Location: Remote, CA Job Id: 1069 # of Openings: 1 Richard Heath & Associates, Inc. (RHA) is currently hiring for the following position: Coordinator Full-time, non-exempt RHA's Coordinator is responsible for complex program support duties that may encompass database and user management, data entry, record keeping, data research and compliance analysis. Work in this position requires a high degree of accuracy, attention to detail, organizational skills, multi-task orientation, excellent communication skills with client and subcontractors, time management and leadership skills. This position is fully remote but must reside in the state of California to be considered. Essential Functions: + Program Duties + Lead special projects + Track project deliverables to ensure on-time completion of tasks + Assist in the day-to-day activity and administration of projects + Provide customer service and reporting support to projects + Coordinate all project activities associated with assigned projects + Perform data entry, update and manage program information utilizing databases + Perform administrative QA/QC duties per program requirements + Administrative and Customer Service Duties + Maintain project filing system and retrieve information when necessary + Manage multiple Microsoft Outlook email inboxes and voicemailboxes + Provide on-going customer support and address escalations + Respond to client requests for information and answer administrative questions + Provide technical support and onboarding tasks for subcontractors + Prepare detailed reports, presentations, and communications for a variety of audiences + Develop content for marketing materials, program scripting, job aids, training materials Minimum Qualifications: + 2 years of college or equivalent experience + 2 years of experience in a professional office environment + 2 years of admin support and customer service support + 1 year of experience coordinating projects + Excellent customer service skills + Intermediate knowledge with Microsoft Office applications Pay:$21.00 - $23.00 per hour Who is RHA? For 40 years, Richard Heath & Associates, Inc. (RHA) has delivered innovative, impactful programs with expansive reach into California’s hard to serve communities, and has helped over 1,000,000 residents and small businesses conserve resources. RHA is a minority owned business and we are committed to social, environmental and racial equality. WHY IT IS EASY TO FEEL PASSIONATE ABOUT OUR WORK: Our Vision - Connecting our clients to diverse populations Our Mission - working together to improve lives by delivering socially responsible solutions. Our Values - PA2CT Proactive Adaptable/Accountable Committed Team Our Motto­ - Doing whatever it takes Richard Heath & Associates is an equal opportunity employer committed to a diverse workforce Employment is contingent upon passing all required clearances of the position, which may include but not limited to: criminal history, driving record, education and employment verification, and drug testing. ​