Coordinator I, Operations Keokuk, IA, US, 52632 **Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.** **At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.** **Purpose** The Operations Coordinator is responsible for field operations activities, including scheduling MDT workload, resolving measurement errors, managing payroll functions, receiving and scheduling construction tasks, handling basic administrative duties, and coordinating maintenance orders. This role is based at the Keokuk, IA facility and is not a remote position and will report to the Operations Manager in Keokuk, IA **Accountabilities** + Monitors, controls, and reschedules MDT workload as appropriate; reads all system generated reports and makes preparations for next day operations. + Generates completing, closing, and canceling service orders. + Coordination, input, review, and validation of al payroll functions. + Dispatches leak and emergency orders to Service Technicians + Monitors, schedules, and processes ITRON meter reading routes, assigns priorities to calls, and schedules orders for appropriate construction and maintenance personnel. + Prepares, distributes, and maintains daily line locates. + Interact with customers in-person to answer questions, provide tariffs, etc. + Generates and maintains various logs and reports on a daily, weekly and monthly basis. + Investigates measurement errors and coordinates adjustments. + Codes, validates, and processes vendor and contractor invoices. + May initiate, receive, and confirm purchase orders and requisitions. + Assists service and construction and maintenance personnel by communicating pertinent data and other information related to various situations. + Provides administrative and clerical support to field operations including help in SAP. + Performs other related duties as required. + Other duties as assigned. **Education and Experience** + A high school diploma or a General Equivalency Diploma (GED) and two years’ experience in customer service or a closely related field. + Requires the ability to communicate with internal and/or external customers to obtain and/or provide basic types of factual information. + Requires the ability to perform basic addition, subtraction, multiplication, and division. + Requires proficient computer skills for data entry, reporting, reference and/or retrieval tasks. + Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting. **Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.** **For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.** **Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.** **With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.** **What we offer** Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.