Overview Job Summary: The Coordinator at Lodging Plus is responsible for collaborating with fellow staff to actively engage in the day-to-day operation of the residential component of the Lodging Plus Program. Along with the care team, the Coordinator manages the patient therapeutic milieu using critical thinking skills and evidence-based best practices. With knowledge of clinical resources and how to access these, coordinators address patient behaviors and/or care needs. Responsibilities Job Description Job Expectations: Assures smooth transition for patient when admitting to the Lodging Plus program. Conducts and/or directs safety checks of patients through visual observation and documentation. Conducts and/or directs room, belonging and unit searches. Responds and participates in de-escalation of patients with knowledge specific to diagnoses and best practice. Actively participates in milieu management by responding preventatively to early indications of patient(s) and/or milieu behavioral escalation. Provides patient support. Monitors and enacts program rules consistently throughout each shift. Escalates concerns about patient(s) appropriately and in timely manner. Demonstrates basic knowledge of signs/symptoms of diagnoses and interventions. Conducts community meetings for Lodging Plus patients. Plans and facilitates lodging plus free time activities. Conducts educational programming with individual and/or patient groups according to appropriate treatment plan. Documents group participation in Epic. Assures Lodging Plus medications are secure. Facilitates clients obtaining proper medication following program policies & procedures. Assists patients in locating the hospital’s ED. Recognizes problems and takes appropriate measures to resolve them. Responds to emergency situations as trained per policy. Resolves complaints from patients and family members. Actively promotes effective and efficient standards. Achieves expected productivity and efficiency standards. Demonstrates ability to prioritize workload. Uses supplies and other resources (i.e. equipment, computer system, tools, etc.) efficiently and effectively. Promotes Lodging Plus services. Works in coordination with other Fairview Behavioral Services’ programs. Represents Lodging Plus to entity hospitals in a positive manner. Promotes a culture of evidence based practice by participation in any of, but not limited to, the following activities: Utilizing evidence based policies in clinical practice Attends and participates in learning opportunities about evidence based practice Awareness of patient involvement in academic research studies. Demonstrates the ability to advance evidence-based practice by utilizing standards, guidelines and pathways for care delivery. Incorporates data and information into practice to continually improve care and practice so that patient outcomes are enhanced. Performs other duties assigned. Role Responsibilities, as applicable: Ability to lead and manage daily shift operations within the unit. Leads the unit in providing patient safety and providing support for both patients and staff. Monitors and manages compliance with program admission criteria. Manages the day-to-day operations of the Lodging Plus program. Fosters a culture of improvement, efficiency and innovative thinking. Orients new patients to Lodging Plus program. Provides guidance and leadership to team members. Supports team members in dealing with complex and/or difficult situations Communicates specific patient problems/concerns to counseling staff, nursing liaisons, supervisor, program administration and security whenever necessary. Manages staffing issues within the unit when supervisor is out of office Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served Partners with patient care giver in care/decision making. Communicates in a respective manner. Ensures a safe, secure environment. Individualizes plan of care to meet patient needs. Modifies clinical interventions based on population served. Provides patient education based on as assessment of learning needs of patient/care giver. Fulfills all organizational requirements Completes all required learning relevant to the role Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. Qualifications Credentials: Designate licensure, registration and/or certification requirements. Required credentials should be listed first. If the position has more than one acceptable credential clearly explain this in the comments section. Required Education Bachelor’s degree in a human services field. Experience One year of experience in a human services field. License/Certification/Registration Preferred Experience One year of experience in substance use disorder services. License/Certification/Registration Additional Requirements (must be obtained or completed within a period of time): Have not had a chemical use problem during the last two years Proficiency in using Outlook, Epic and other basic computer skills needed to perform required duties Basic understanding of impact of chemical/mental health and psychosocial factors on patient behaviors and recovery process Knowledge of basic patient care routines and procedures Documentation skills Milieu management skills Knowledge of crisis intervention and aggressive behavior management Teamwork ability EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status