Posting Details

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Position Information

Job Title Coordinator of Employee Relations Posting Number F006478 Position Status Full Time Grant Funded No Category APT Class Code 14 Starting Pay $66,951 Special Note Commensurate with education and experience. Location District Department DT Human Resources Job Summary Reporting to the Director of Employee Relations, the Coordinator of Employee Relations, is responsible for supporting the management of employee relations by triaging complaints, maintaining accurate documentation, coordinating background checks, and preparing reports. This role collaborates with departments to ensure compliance with organizational policies and fosters a positive workplace culture through the implementation of employee relations initiatives. Primary Duties and Responsibilities Essential Performance Requirements Serves as the initial point of contact for employee complaints, concerns, and inquiries, including those received through designated communication channels Provides timely acknowledgments and maintains comprehensive documentation of inquiries for tracking and reporting purposes Prioritizes incoming communications effectively to ensure accurate categorization and promptly refers to the appropriate team member for resolution Supports case management processes by organizing and maintaining accurate and confidential documentation Collaborates with relevant departments to conduct internal background checks for promotional, transfer, and rehire applicants Responds to inquiries regarding policies, procedures, programs, and compliance matters with accuracy and efficiency Provides backup support for Performance Management and Leave Administration functions and assists with key departmental processes, including grievances and appeal hearings Collects, analyzes, and compiles departmental metrics to identify trends, support data-driven decision-making, and enhance reporting for leadership Manages work assignments to ensure the accurate and timely completion, tracking, and reporting of employee relations issues to department leadership and leverages interpersonal skills, critical thinking, and sound judgment when addressing employee relations issues with leaders, faculty, and staff

Service Excellence Maintains a professional appearance and provides a positive image and cultivates strong rapport with customers and internal and external stakeholders Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored by Tarrant County College (TCC) as appropriate for the role Supports the mission, values, goals, and principles of the College
SupervisionWorks under the general supervision of the Director of Employee Relations
*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications Bachelor’s degree Three (3) years of working experience in Human Resources,or related field Preferred Qualifications Degree in Human Resources, management, or related field At least one (1) year’s working experience in higher education related to the essential performance requirements Knowledge, Skills and Abilities Working knowledge of relevant federal and state laws regarding Title VII, Title IX, employment, and harassment prevention Skilled in excellent customer service and interpersonal relationships, including strong listening, verbal, and written communication to effectively communicate complex issues with members of all levels of the organization Skilled in using computer applications and enterprise systems, including the Microsoft Office suite Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information Ability to grasp complex concepts and procedures quickly Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied and unpredictable in scope and volume Ability to perform and prioritize multiple tasks seamlessly ensuring accurate and timely completion, while exhibiting strong attention to detail and organization Ability to work under pressure with multiple interruptions and meet deadlines Ability to thrive in a fast-paced, customer-service oriented collaborative team environment Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 02/18/2025 Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact HR Talent Acquisition * HRTalentAcquisition@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Unofficial Transcripts Optional Documents Cover Letter Certification / License Military/Foster Care Preference Documentation Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Do you have a degree in Human Resources, management, or a related field Yes No * Please list any certification or licensure you have that is directly related to this position.

(Open Ended Question)

How many years of working experience do you have in Human Resources,or related field? None 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * How many years of working experience do you have in higher education related to the essential performance requirements? None 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 years of experience or more * Please provide a detailed description of your professional experience as it relates to the question(s) above.

(Open Ended Question)

* How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee