At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Mercy Tiffin **GENERAL SUMMARY** Assists the Medical Staff Leadership and Manager with the day-to-day operational activities and support of the personnel functions of the Medical Staff Services Department, providing positive leadership to the Medical Staff organization in carrying out these duties. **KNOWLEDGE, SKILLS AND ABILITIES REQUIRED** + Associate Degree preferred. May substitute education with four (4) years’ experience working with in same or similar position. + Four (4) or five (5) years’ experience performing same or similar job duties or related experience in managed/health care industry + Thorough and complete understanding of The Joint Commission (JC) standards as they relate to the Medical Staff and Allied Health Professional (AHP) policies and procedures, governance, credentialing, and re-credentialing. Knowledge of basic medical terminology preferred. + Excellent written and verbal communication skills required in order to effectively interact with all levels of staff. Professional demeanor required. + Must be current certified by the National Association of Medical Staff Services (NAMSS) as a Certified Professional Credentialing Specialists, or Certified Professional Medical Staff Manager, or in active pursuit of one NAMSS certification. Must be obtained within 3 years. Technical knowledge of automated/computerized support system and maintenance of same (CACTUS, MS Office, Premier/Quality Advisor). + Must possess demonstrated ability to accurately review Medical Staff and AHP application files upon completion by the Centralized Credentialing Office (CCO). Must possess analytical skills to offer appropriate resolution to identify problems in consultation with the Manager, Medical Staff Services, as appropriate. + Requires the ability to be use good judgment, diplomacy, and professionalism while multitasking and working with a variety of personalities and temperaments. Must possess excellent planning and organizational skills to work effectively and efficiently in a highly regulated environment. + Possess expert knowledge of the Bylaws, Rules and Regulations, Policies and Procedures, and the standards of all regulatory agencies, involving the Medical Staff and AHP. **WORKING CONDITIONS** + Works in a normal office setting where there is no discomfort due to noise, dust, temperature and the like. + Work involves considerable mental and visual fatigue due to amount of detail and accuracy required as well as pressure to meet deadlines. + Work required flexible scheduling. **LEADERSHIP RESPONSIBILITY** Engages in leadership activities with Medical Staff and AHP through their onboarding process. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com