Posting Information Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information

Position Title Coordinator Student Services-Restricted to current employees Department Student Services Campus Central Campus Location Central Campus FLSA Exempt Full Time/Part Time Full Time Summary of Position Student Services liaison. Responsible for various student services functions such as maintaining
designated codes in the Colleague student system, enrollment reporting, providing technical support to student services end users, assisting with the implementation and troubleshooting of student-services related software, advising Academic Fresh Start applicants, researching student issues and coordinating with applicable departments in an effort to resolve, and assigned to special projects. Responsible for graduation ceremony logistics. Coordinator is expected to function independently with minimal general direction and review. Minimum Required Education Associates Degree from a nationally, regionally or identified at the state level accredited institution of higher education in Information Technology or related computer science field from a U.S. regionally accredited college is required. Minimum Required Experience Four years administrative experience in student services higher education, working for a dean or
at a compatible level. Prefer two years of experience in using technology such as Colleague or document imaging. Required Knowledge, Skills and Abilities Proficient in MS Word, Excel, and Power Point. Ability to learn new software programs and utilize existing college supported software such as Colleague. Must have good analytical, problem-solving skills; above average attention-to-detail. Working knowledge of higher education processes with emphasis on customer service. Excellent written, oral communication skills; and interpersonal skills. Ability to establish and maintain effective working relationships with faculty, staff students and external contacts. Working knowledge of higher education processes with emphasis on customer service. Ability to communicate in a courteous, professional, and cooperative manner with staff and students, and to maintain patience and understanding in stressful situations. Must be able to handle sensitive matters. Ability to set priorities, meet deadlines and multi-task. Salary 1J/Per Salaried Pay Scale Hours Full-time, indicate working hours - Mon-Thur 7:30-5:30 Fri 7:30-11:30 Posting Detail Information

Other Information This position requires the ability to multi-task and work independently.
Must be able to work overtime and nonstandard CTC hours as needed.
Supplemental Questions Required fields are indicated with an asterisk (*). * Are you a current CTC employee or were you part of a CTC layoff in the last 12 months? Yes-Current CTC Employee Yes-Former CTC Employee laid off in last year or notified of upcoming layoff No-not current CTC employee * What is your highest level of education attained? (College transcripts must be uploaded showing credits and/or conferred date of degree or credit will not be granted. High school Diploma or GED Certificate of completion or 30 credits in a related field No degree but minimum 60 credits towards a degree Associate degree Bachelor's Degree Master's Degree * How many years full time wage earning administrative experience in a customer service environment do you have? (must be supported by positions on application/resume) Less than one year One year experience Two years experience Three years experience Four years experience More than four years experience * How many years experience do you have with a software system that pulls data for statistical reporting such as Pivotlink or Informer? No experience Less than one year 1 year 2 years More than 2 years * Do you have experience using Colleague or other student information systems? Yes, I have experience in Colleague or another student information system. No, I do not have experience in Colleague or another student information system. * How many years of experience do you have with budgetary and/or fiscal related processes such as preparing travel requisitions, filling purchase orders, running budget reports, ordering sullies/materials and conducting equipment inventory? No experience in these specific areas less than one year wage earning experience 1 year wage earning experience 2 years wage earning experience 3 years wage earning experience Over 3 years wage earning experience * How many years of experience do you have working in a student services area such as academic advising, graduation, degree planning, transfer credit articulations, or other closely related area? None One year Two years Three years Four or more years * Are you a Veteran of the US Armed Forces? Yes No Documents Needed to Apply Required Documents Resume Transcripts- upload as one single PDF document- MUST BE INCLUDED IF YOU STATED YOU HAD DEGREE Optional Documents Cover Letter Transcript License/certifications (upload all certificates as one single PDF document) DD214-Military Discharge