The surgical scheduler's primary responsibility is to coordinate all surgical case activities within the Department of Surgery.
Generate daily, weekly, and quarterly surgical schedule to ensure appropriate use of available block time with the Medical Director to account for operating room usage.
Engage in efficient communication with all members of the health care team, the patient and family in order to coordinate the surgical experience for the inpatient or outpatient OR's.
Accept patient inquiries or refer them to the appropriate party to make their surgical experience less stressful.
Acquisition, compilation and coordination of surgical scheduling with physicians according to operating room block time, ensuring cases are scheduled into rooms appropriate for the procedure for maximum effectiveness, as well as coordinating with other MD offices for combined OR cases.
Scheduling of patient pre-admission testing and pre-operative appointments as necessary. Maintain appropriate records in Epic Optime relevant to the physician and clinic in order to ensure all cases are scheduled into their appropriate block time allowing accurate service quota.
Notifying the physician and team of any changes in the daily surgery schedule. Performs work of a clerical nature as assigned - cross trains to the patient access telephone line and the front desk. Update and confirm insurance information and status.
Obtains appropriate consents and forms necessary from agencies. Obtains all necessary surgical authorizations (pre-certification) from appropriate insurance companies.
Minimum Education:
Required: High School Diploma plus training acquired through work experience or education
Preferred: Administrative or technical background acquired through completion of 2 - 3 years of college
Minimum Experience:
Required: At least one (1) year of previous job-related experience
Preferred: At least three (3) years of previous job-related experience
Highly preferred:
Prior experience working with Pre-Certifications with Insurance CompaniesPrimary duty includes procedure scheduling, a high emphasis will be placed on knowledge of ICD-10 and CPT coding.HOURS:
Monday thru Friday day shift
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.