Overview Victim Support Service Coordinator Trauma Recovery Center of Rising Ground Community-Based Services The Trauma Recovery Center (TRC) of Rising Ground understands the importance of removing barriers to care and providing trauma-informed services. Through this dedication, the TRC aims to transform services for survivors of violent crime. Rising Ground’s TRC is designed to help victims of violent crimes overcome barriers to accessing mental health treatment, health care, and legal resources in the acute aftermath of trauma. The TRC supports recent victims of violent crime, including survivors of physical assault, sexual assault, gun shot wounds, stabbings, domestic violence and human trafficking. The Trauma Recovery Center facilitates healing for survivors of trauma, violence, and loss through an innovative model that blends comprehensive care, advocacy and outreach. The Victim Support Service Coordinator of the Trauma Recovery Center (TRC) will answer all requests and referrals for TRC services. The Victim Support Service Coordinator will complete and process all new referrals and input referrals into the database. The Victim Support Service Coordinator will also be responsible for providing information about community resources (i.e. counseling, legal, services, food pantries, educational/vocational programs, children’s activities, etc.) to individuals requesting information and will maintain an up-to-date list of these resources. Additionally, the Victim Support Service Coordinator will screen all clients for the Office of Victims’ Services compensation program, as well as process and submit these applications. Additionally the Victim Support Service Coordinator will maintain a caseload of 10-15 clients seeking advocacy services. The Victim Support Service Coordinator will also share TRC program information to various community partners to increase accessibility to trauma survivors within the community. The ideal candidate will bring a passion for social justice and anti-oppressive practice, ample experience providing advocacy services to various demographics of people, and a desire to work collaboratively with a team of creative and committed advocates. Experience working with survivors of trauma is preferred. All candidates must have a strong understanding of trauma-based work. The Victim Support Service Coordinator will work under the supervision of the TRC Director. All candidates must have a strong understanding of trauma-based work and have experience providing crisis intervention and emotional support to trauma survivors. The ideal candidate recognizes that “the most harmed are the least helped,” understands the importance of removing barriers to care, and has a passion to increase accessibility of services to survivors of violent crimes. This position is located in our downtown Brooklyn location with a hybrid schedule of 3 office days, and 2 days remote. To meet program needs, all staff in the TRC will conduct home visits and accompaniment/advocacy in the community, as needed. Must be flexible to work outside of specified hours to meet client demand. Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Benefits At Rising Ground, we encourage everyone to live a healthier life. When you enroll in health care benefits — medical, dental, and vision care, you and your family can take advantage of each plan’s preventive services, which will help everyone to stay well. Another way to remain healthy is to eat right and keep active. Ultimately, we all benefit when we make the right choices, whether through diet and exercise or health care services. You can also take advantage of other important benefits, including life and accident, disability benefits, the retirement savings plan, and the employee assistance program. Responsibilities + Answers requests for TRC information, processes all incoming referrals, and inputs referral information into database + Screens all new clients for Office of Victims’ Services compensation eligibility and processes/submits applications + Provides information to clients/community partners about resources in the community and maintains up-to-date list of these resources + Present new resources, possible supports and information in team meetings + Conduct intake assessments and maintain a caseload of 10-15 clients seeking advocacy services + Actively engages in interdisciplinary collaboration and case coordination with other programs and relevant agencies + Participate actively in weekly supervision, weekly team meetings and other meetings as required + Attends staff meetings and other assigned meetings, participates in training sessions (e.g. inservices, grand rounds). + Performs administrative tasks as needed + Maintains program records and completes daily, monthly and quarterly reports + Other duties as assigned Qualifications + Bi-lingual English/Spanish, preferred + Bachelor’s Degree required , MSW preferred + Experience working in a clinical setting + Understanding of trauma-based work and working with survivors of trauma + Experience of working with New York City public assistance, housing, Medicaid, and employment services + Passion for incorporating reflective practice around issues of race, oppression, and intersectionality + Experience providing helpline and/or comprehensive case management services and advocacy + Proficiency working with individuals from diverse backgrounds and lifestyles with various identities + Must demonstrate cultural humility and a strengths-based, recovery philosophy + Excellent documentation and clinical skills, ability to set priorities, work independently, excellent follow-up, work well under pressure and deadlines. + Excellent organizational skills + Exceptional interpersonal, speaking, and writing skills and the ability to apply these skills in varied situations + Demonstrated ability to be flexible and work as a member of a multi-disciplinary team as well as independently + Ability to work flexible hours Benefits: + Rewarding work in a team environment + Paid vacation, sick, personal days and holidays + 401(K) retirement plan with employer contribution + Health, dental, vision and life insurances + Professional development opportunities Annual Salary: $55,000 Job LocationsUS-NY-Brooklyn Posted Date2 years ago(4/26/2023 6:15 PM) Job ID 2023-2434 Category Administrative