Core PS
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com Short Description: Product Specialist (PS Core) – Microsoft Cloud Support Specialist. Technical Lead for all Office 365 related services and technology.
Complete Description: ***Manager prefers candidates local to the Harrisburg Area.******This requisition requires an onsite, first-round in-person interview.***
Product Specialist (PS Core) – Microsoft Cloud Support Specialist
Key Responsibilities:• Technical Lead for all Office 365 related services and technologyo Office 365 Productivity Application Support (Word, Excel, PowerPoint, OneNote)o Skype for Business – video, meetings, collaboration supporto OneDrive for Business – support, execute department plans/migration of user datao Exchange Online – support and documentation the changes Exchange Online will introduce as the Office of Administration migrates all mailboxes to Exchange Onlineo Documentation and support for O365 SharePoint Online and Delveo Documentation and support of Office Mobile Apps on mobile deviceso PST Migration – migration support and documentation as the department migrates PST data to online mailboxes (network upload or drive shipping)o Subject matter expert for implementing Microsoft Azure Infrastructure Solutions to support the departments effort to integrate with Azure Application Integration and Data/Analytics Solutionso Attend webinars and stay current with the new features that are constantly being offered or changing; keep up to date with Office productivity applications and their integration with each other and Office 365 hosted services• Active Directory Administratoro Support for teams requiring AD support – LDAP integration, Certificates, Group Policy Admin, Domain Controller deployment and support
Position will work closely with:• BIO Security Team – proxy issues, migration input for moving from IP to URL with wildcard configuration• BIO Core Network Team – bandwidth impact for data migration of PST to Exchange Online & user data to OneDrive for Business• BIO SCCM Team – assist with keeping Office Applications updated; updates are now monthly – keep abreast of the changes that are being released and understand what impact or new features the department will benefit from• Workstation Support Teams – issues with Office Apps installed on PC’s and laptops• BIO Mobile Device Management – document, test, support mobile Office Applications, with focus on issues with Multi-Factor Authentication (issues, technology roadmap), Skype and OneDrive for mobile employees and consultants• PennDOT Trainers - provide support to trainers in support of the departments Office 365 training and adoption plan. Includes assisting with how-to documentation and putting together slide decks for presentations. As trainers encounter barriers or are made aware of issues the user community has with any services, take ownership to resolve issues as they are reported.• Office of Administration – tenant issues, provisioning, reporting, licensing, and compliance
Qualifications/Requirements• Minimum 10 years composing technical documentation for end-users and technical support teams.• Minimum 10 years supporting Microsoft Office Software.• Must have strong scripting skills (VB Script, PowerShell)• Minimum 8 years troubleshooting web browser application issues.• Minimum 5 years providing Microsoft Windows 7 support in an enterprise environment.• Minimum 5 years supporting mobile users – laptops/tablets/smart phones.• Minimum 4 years providing Microsoft Windows 8/10 support in an enterprise environment.• Minimum 3 years installing, configuring, supporting Microsoft Office 365 Apps on mobile phones.• Minimum 3 years supporting Skype for Business – setup of headsets, microphones & setup in conference rooms.
Desired Characteristics• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.• Demonstrated customer focus; building strong customer relationships.• Strong analytical skills – strong problem solving skills, can communicate in a clear manner and effectively evaluates information to make decisions; anticipates obstacles and develop plans to resolve them.• Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways.
SkillRequired / DesiredAmountof ExperienceComposing technical documentation for end-users and technical support teams.Required10YearsSupporting Microsoft Office Software.Required10YearsMust have strong scripting skills (VB Script, PowerShell).Required Troubleshooting web browser application issues.Required8YearsProviding Microsoft Windows 7 support in an enterprise environment.Required5YearsSupporting mobile users – laptops/tablets/smart phones.Required5YearsProviding Microsoft Windows 8/10 support in an enterprise environment.Required4YearsInstalling, configuring, supporting Microsoft Office 365 Apps on mobile phones.Required3YearsSupporting Skype for Business – setup of headsets, microphones & setup in conference rooms.Required3Years
Complete Description: ***Manager prefers candidates local to the Harrisburg Area.******This requisition requires an onsite, first-round in-person interview.***
Product Specialist (PS Core) – Microsoft Cloud Support Specialist
Key Responsibilities:• Technical Lead for all Office 365 related services and technologyo Office 365 Productivity Application Support (Word, Excel, PowerPoint, OneNote)o Skype for Business – video, meetings, collaboration supporto OneDrive for Business – support, execute department plans/migration of user datao Exchange Online – support and documentation the changes Exchange Online will introduce as the Office of Administration migrates all mailboxes to Exchange Onlineo Documentation and support for O365 SharePoint Online and Delveo Documentation and support of Office Mobile Apps on mobile deviceso PST Migration – migration support and documentation as the department migrates PST data to online mailboxes (network upload or drive shipping)o Subject matter expert for implementing Microsoft Azure Infrastructure Solutions to support the departments effort to integrate with Azure Application Integration and Data/Analytics Solutionso Attend webinars and stay current with the new features that are constantly being offered or changing; keep up to date with Office productivity applications and their integration with each other and Office 365 hosted services• Active Directory Administratoro Support for teams requiring AD support – LDAP integration, Certificates, Group Policy Admin, Domain Controller deployment and support
Position will work closely with:• BIO Security Team – proxy issues, migration input for moving from IP to URL with wildcard configuration• BIO Core Network Team – bandwidth impact for data migration of PST to Exchange Online & user data to OneDrive for Business• BIO SCCM Team – assist with keeping Office Applications updated; updates are now monthly – keep abreast of the changes that are being released and understand what impact or new features the department will benefit from• Workstation Support Teams – issues with Office Apps installed on PC’s and laptops• BIO Mobile Device Management – document, test, support mobile Office Applications, with focus on issues with Multi-Factor Authentication (issues, technology roadmap), Skype and OneDrive for mobile employees and consultants• PennDOT Trainers - provide support to trainers in support of the departments Office 365 training and adoption plan. Includes assisting with how-to documentation and putting together slide decks for presentations. As trainers encounter barriers or are made aware of issues the user community has with any services, take ownership to resolve issues as they are reported.• Office of Administration – tenant issues, provisioning, reporting, licensing, and compliance
Qualifications/Requirements• Minimum 10 years composing technical documentation for end-users and technical support teams.• Minimum 10 years supporting Microsoft Office Software.• Must have strong scripting skills (VB Script, PowerShell)• Minimum 8 years troubleshooting web browser application issues.• Minimum 5 years providing Microsoft Windows 7 support in an enterprise environment.• Minimum 5 years supporting mobile users – laptops/tablets/smart phones.• Minimum 4 years providing Microsoft Windows 8/10 support in an enterprise environment.• Minimum 3 years installing, configuring, supporting Microsoft Office 365 Apps on mobile phones.• Minimum 3 years supporting Skype for Business – setup of headsets, microphones & setup in conference rooms.
Desired Characteristics• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.• Demonstrated customer focus; building strong customer relationships.• Strong analytical skills – strong problem solving skills, can communicate in a clear manner and effectively evaluates information to make decisions; anticipates obstacles and develop plans to resolve them.• Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways.
SkillRequired / DesiredAmountof ExperienceComposing technical documentation for end-users and technical support teams.Required10YearsSupporting Microsoft Office Software.Required10YearsMust have strong scripting skills (VB Script, PowerShell).Required Troubleshooting web browser application issues.Required8YearsProviding Microsoft Windows 7 support in an enterprise environment.Required5YearsSupporting mobile users – laptops/tablets/smart phones.Required5YearsProviding Microsoft Windows 8/10 support in an enterprise environment.Required4YearsInstalling, configuring, supporting Microsoft Office 365 Apps on mobile phones.Required3YearsSupporting Skype for Business – setup of headsets, microphones & setup in conference rooms.Required3Years
Confirm your E-mail: Send Email
All Jobs from Hire IT People, LLC