Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.
Online sales are booming at Macy’s. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer’s doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible – across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play – we value you as a colleague. Choose the challenge that’s right for you!
Job Overview The Core Trainer will assist with the on-boarding and job task-based training of Seasonal and Core Colleagues.
Essential Functions Training Support: Support Core/Seasonal Colleagues in assigned department/function learn essential job tasks to successful perform all job tasks. Complete Training checklist and follow up to ensure that the Colleague completes training period. Perform frequent random checks of orders processed and correct incorrect practices. Observe, minimize errors, and assess job tasks and re-train Colleagues as needed. Assist Supervisors and Managers in addressing any questions/issues for their specific area. Communication: Greet Colleagues on their 1st day of employment, conduct building tours, Time clock and Reliability expectations. Communicate issues/concerns to People Leader(s) or Shift/Functional Director as needed. As issues/concerns are identified, promptly communicate to other leaders for quick resolution. Act as a point person to assist Colleagues with any questions on process/functions, etc. Safety Throughout Shift Safety Advocate: Promote area/facility safety policies. Identify and communicate any safety hazards with Colleagues and management. Prevention of injuries. • Regular, dependable attendance and punctuality.
Competencies No education requirements. 1-2 years of related experience. Ability to communicate work processes to team members. Excellent interpersonal skills. Demonstrated ability to positively impact team success. Demonstrated problem-solving and decision-making skills. Ability to make sound decisions and manage several processes in a fast-paced environment. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Essential Physical Requirements Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision. Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 50lbs.
Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:
Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.