Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Director, People Operations & Analytics Job Summary: Oversee a team of HR professionals and lead the development and execution of people strategies that drive employee engagement, operational excellence and organizational growth. Key Responsibilities . + Develop, revise, and maintain HR policies and procedures to ensure compliance with Federal and State labor laws while aligning with industry standards and be able to communicate them appropriately based on the audience. + Provide leadership for managers in the delivery of onboarding, talent management , employee experience, and exit management support. + Design, promote and successfully implement management training initiatives to develop talent from within the organization, ensuring a strong pipeline of future leaders. + Lead due diligence of people during acquisition activities through integration, change management strategy and implementation. + Recommend and execute new approaches , programs, policies, and procedures to effect continual improvements in the efficiency of services performed and focus on a seamless employee experience. + Oversee comprehensive performance management system tools that align with the company's goals and values. Ensure performance expectations are clearly defined, measured, and communicated to all employees. + Support HR tech stack: own and optimize systems and processes , streamline approach to data management, and identify opportunities for electronic data interfacing to maximize efficiency. + Proactively assess business needs and develop strategic solutions to drive efficiency, productivity and employee engagement + Develop and drive metrics and analytics to ensure data integrity and proactively forecast, r eview, and build recommendations to impact turnover, hiring metrics, engagement surveys, diversity and inclusion, etc. + Oversee and project plan for major people and HR operational initiatives. + Partner cross-functionally to identify key people initiatives and innovative solutions related to the employee experience. + Stay abreast of all industry trends, advanced processes, and emerging technologies in HR analytics and reporting. Qualifications and Experience . + Bachelor’s degree in human resource management or related field. + Minimum of 10 years of human resources experience, with 5 years in a leadership role. + SHRM SCP or SPHR certification preferred. + Strong knowledge of local, state, and federal employment and fair labor laws, practices, and regulations . + Exceptional communication, interpersonal, and leadership skills. + Are a strong collaborator that is capable of building and managing strong working relationships across organizational boundaries. + Demonstrated ability to maintain the highest levels of confidence and build trust. + Are hands-on, results-driven, and self-motivated with the ability to multitask and prioritize in a dynamic environment, while having fun! + Exceptional analytical, organizational, and prioritization skills. + Strong project management skills with the ability to bring complex and cross-functional projects to completion. + Ability to conceptualize and research new ideas ; detail-minded; strong change management and highly effective problem-solving skills. + Business acumen with experience in quantitative results and KPIs measurement. + Ability to implement new processes and lead change. + Are adaptable and can navigate ambiguity and c an therefore balance big picture strategic long-term thinking and short-term tactical execution . + Advanced computer, Microsoft Office (Word, Excel, Outlook), HR technology , and data analytics skills. Dayforce experience preferred. The Perks. + A comprehensive benefits package that includes competitive salaries and incentive plans, as well as an extensive list of health and retirement options . + An environment that supports learning and development through our in-house education program along with providing tuition reimbursement and external training with industry leaders . + Volunteer and community service opportunities through our HG Cares Employee Volunteer Program . + Recognition and awards, a generous employee referral program, and an employee apartment discount at a Harbor Group community . + Our office is conveniently located in downtown Norfolk within walking distance of the Waterside District . + Access to cafes , car washing service and a free gym , all within our office building . Veteran Friendly This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered. Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Job Details Job Family Human Resources Pay Type Salary