**Description** Business Analyst Asplundh Tree Expert (Asplundh) is seeking a Business Analyst to join a digital project teamreporting to the Manager, Project Management. The Project Team provides support to projects in technology across key parts of the business. The team is looking for a Business Analyst who is dedicated to process analysis and supportive documentation. They will extract, document, and analyze requirements around business challenges, and then produce data-driven solutions. This role has a history of delivering projects on time and thriving in a startup-like environment. Essential Functions & Responsibilities: + Run discovery sessions for the team with multi-level understanding of the information provided + Identify and develop processes that improve efficiency and derive value for the organization + Help define system requirements and translate them to operations for end user materials + Develop and maintain in-depth documentation including process flow diagrams, technology schemas, and design plans + Conduct quality assurance and user acceptance testing efforts during implementation of all system enhancements + Work closely with various departments across the business to assist in delivery of successful projects Minimum Qualifications: + Track record of successfully driving organizational change + Strong attention to detail and strong analytical skills + Experience managing or overseeing external consultants + Talent for translating technical concepts for non-technical users + Ability to work in and deliver results with small project teams + Experience with software development life cycle + Ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed; breaking information into components, patterns and relationships, probing for further information or greater understanding of a problem. + Minimum 4 years of experience in a Business Analyst role Education & Experience + Bachelor's degree in business administration, Information Technology, or a related field + Expertise or experience in working with the utility industry + Knowledge of project management methodologies and tools + Exceptional listener and communicator who effectively conveys information verbally and in writing + Resourceful team player who excels at building trusting relationships with customers and colleagues + Strong aptitude for process improvement and change management **Benefits** We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager. **Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.** **An Equal Opportunity Employer.** **Please note:** + _All job offers are subject to pre-employment drug screening and a background check._ + _Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position._ **Notice to Agencies:** We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.