Job Description:

The Function:

The candidate will be a part of the Corporate Banking (CBK) Support team working within Global Corporate and Investment Bank (GCIB).

The Corporate Banking Support team assists bankers in managing and executing a range of operational tasks that includes KYC tracking and population oversight and sales information and data management. The team will also provide support for core processes including CAM tracking, Economic Sanctions assistance, and Material Negative News production and distribution.  The team will work with regional and industry teams in Corporate Banking to support regulatory and policy objectives but will partner with others in GCIB and across the business to execute on behalf of clients. Like others, the team will be responsible for reviewing work, identifying issues, and improving core processes.

The Role:

The Corporate Banking (CBK) Support role will engage with partners across business sectors and regions to execute and manage key operational tasks in a timely manner.

Role Responsibilities:

General Support:

Work with banking teams to understand work, prioritize deadlines, and engage partners to support clients.

Work with other members of the CBK Support team as coach and mentor to improve skills, facilitate learning, identify best practices, and evaluate overall approach to work and role.

Raise and manage process issues and potential improvements that help the business improve.

Work as member of key project teams to be a voice of the business.

Ensure performance metrics are met and exceptions are resolved within required timeframes. Rationalize expectations with partners where necessary.

VP role will be expected to manage a larger portfolio of work with more complexity than others.

KYC Process & Data Support:

Review reporting to understand where clients are in KYC process and provide regular updates to banking team.  Each team member will monitor and understand the risks and business impacts of non-compliance with KYC processes, including restrictions and closures.

Validate and track changes to quarterly refresh population - partner with KYC support to review, challenge, and communicate the KYC refresh forecast.

Review internal RMTs as necessary.

Submit KYC extension requests for clients that are subject to either restriction or closure.

Support KYC Lift to Green process for clients that need to transact while in restriction.

Work with COS team members to synthesize client approach to improve overall relationship and eliminate client noise and impact.

Manage client coverage data across all systems ensuring GCI linkages are correct in core systems.

Review/remediate banker Scorecards for accuracy – ensure new clients are appropriately onboarded.

Complete data validation to ensure deal information is correct.

Review clients for appropriate activity and work with Bankers to determine if relationships with specific entities should continue (No Revenue Review).

Drive the organization and recording of client contacts in appropriate systems of record.

Manage new GCI requests.

Research & Support for Compliance Reviews:

Support key compliance processes for the business including assistance and tracking with Client Activity Monitoring (CAM), Special Purpose Entity (SPE), Material Negative News (MNN), and Economic Sanctions

Required Skills

Bachelor's degree or equivalent work experience.

5+ years of experience in a client facing or similar role in financial services or related industry.

Knowledge of AML CDD industry practices.

Conversant with regional business practices in AMRS, EMEA, or APAC related to AML CDD, Economic Sanctions, and Material Negative News.

Excellent interpersonal skills with emphasis on client focus, communication, and collaboration.

Thinks analytically and has outstanding collaborative problem-solving skills.

Adept at coaching and helping others solve complex problems.

Adept to finding new approaches to improve overall work efficiency.

Demonstrates desire and willingness to help others, drive outcomes with little supervision.

Excellent organizational skills, strong attention to detail, and ability to prioritize and manage competing priorities.

Proficiency using Microsoft PowerPoint, Excel, and Word.

Shift:

Hours Per Week: