Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Communications

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Corporate and Public Affairs (CAPA) delivers best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. We deliver on CAPA's mission to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, drive business outcomes and enhance our brand.

Role Overview:

We are looking for an experienced communicator to help tell the Bank's story and bring our purpose to life. You'll plan, develop and deliver engaging content for our Technology and Innovation businesses with a focus on supporting customer-focused external and internal communication programs that include media relations, digital communications, thought leadership and social media.

The successful candidate will be a strong communicator who has superior stakeholder management and relationship-building skills, proven experience in media relations, storytelling and executing events, as well as navigating issues.

If you consider yourself to be:

A seasoned professional communicator with proven media relations, social media, executive communications and internal communications experience

Someone who thrives in a collaborative environment

A strategic, innovative and creative thinker

Self-motivated and naturally inquisitive

An entrepreneur at heart who is excited and motivated by the opportunity to fill "white space" with fresh thinking, creative ideas and new programs that will drive transformational growth and strong results.

We want to hear from you!

The successful candidate will:

Play a lead role in driving strategy and delivering external communications for our Technology and Innovation businesses, which includes overseeing and prioritizing incoming media requests and researching and writing flawless communication materials, including press releases, articles, media pitches and announcements.

Leverage extensive media relations experience and relationships to develop and deliver a proactive always-on media program, capitalizing on emerging trends and capturing share of voice.

Work closely with the Senior Manager, Corporate and Public Affairs to develop and execute external and internal communications tactics that celebrate our colleagues and their achievements and support the Technology and Innovation business priorities.

Work closely with senior leaders and business partners to develop and drive strategic communications plans to help bring TD's technology and innovation narrative to life.

Identify and use the most appropriate storytelling tools to produce and deliver compelling content to employee and external audiences, leveraging traditional, online and social that will help influence stakeholders and drive engagement across a number of channels, audiences and geographies.

Develop communications collateral in a variety of mediums (e.g. media releases, media pitches, social media posts, videos, FAQs, briefing documents, emails, etc.) in multiple voices intended for key target audiences.

Act as a media spokesperson as required and provide guidance to senior leaders and business partners on reputational risk as needed, pertaining to businesses you support.

Monitor and measure the impact of communications to increase value and bring forward creative solutions.

Develop strong relationships across the Bank to ensure strategic alignment and build trust.

Manage relationship with PR agency to help deliver end-to-end earned, owned, and paid results.

What you bring to the role:

7-12 years of experience in corporate communications or agency environment.

Strong track record in both proactive and reactive media relations. Experience working with journalists and publications focused on technology/innovation.

Strong interest in the technology sector with ability to understand complex technology trends and translate into simplified messages.

Exceptional writing skills and a passion for storytelling. Experience managing editorial calendars.

Ability to develop and implement innovative communications strategies to effectively drive business objectives and use data and analytics to track results.

Proven experience providing communications counsel and issues management to business partners and senior executives, managing complex corporate issues.

Ability to work collaboratively in a fast-paced environment under tight deadlines; self-starter highly motivated to deliver results and ability to work independently.

Very strong interpersonal and relationship-building skills, with the ability to interact with individuals and groups across all organizational levels.

You can deliver success independently on deadline but as a team leader, you help colleagues and others across the bank achieve success collaboratively.

Undergraduate degree or PR/marketing/corporate communications certification, designations, or equivalent preferred.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet