Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Corporate Data and Analytics Services Technology, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities
Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaborationOversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocksFoster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomesGuide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluencyChampion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologiesRequired qualifications, capabilities, and skills
10+ years of experience or equivalent expertise in Organization and Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Budget/Financial Management, including Business Case Completion; Controls; and Partnership and InfluenceFinance: Collaborate with the CTO, Business Stakeholders, and Finance and Business Management in the management of technology spend, monthly finance & business reviews, revised forecasts and the budgets. Ensure alignment of spend to budget plan. Leads the annual budget planning and monthly business review process for the tower.Strategic Partnership: Trusted partner to the CTO and Business Stakeholders to manage and develop the operations of programs to support the strategic goals of each tower. Lead the definition of organizational Objectives & Key Results and facilitate the monthly tracking & reporting of progress towards targets.Portfolio Governance & Management: Establish and manage governance, leadership, and a prioritization process, and a clear and readily accessible view of the portfolio within each tower. Drive, facilitate, and maintain technology portfolio to enable active management, prioritization and a continual view of strategic imperatives and resource allocation.Workforce Management: Ensures an effective resource strategy for the tower, including skills, types of roles, physical location strategy and variable resource use. Coordinates and facilitates succession planning and year end performance calibration.Communications & Change Management: Develops and manages tower internal communication strategy, including leadership messages, forums, and planning annual meetings. As necessary, leads or supports major change initiatives within the division.Audit & Controls: Support tower level Controls & Audit Function working closely with Corporate Technology leadership and technology teams. Drive proactive identification, prioritization and timely mitigation of technology risks, controls and audit validations. Partner with Enterprise Technology teams, including CTC, to continuously improve the controls environment.Reporting: Prepare various management reports to support business operations and decision makingPreferred qualifications, capabilities, and skills
BS/BA degree or equivalent experienceIn-depth knowledge of at least one technology discipline (e.g., software delivery, infrastructure management)Ability to lead large, collaborative teams to achieve organizational goals and passionate about building an innovative cultureStrategic planning (e.g., roadmap creation and execution)