Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

The Facilities Coordinator will provide world class service with primary responsibility for providing general facility support including continuous monitoring of facility appearance and operations.  Must be familiar with standard concepts and practices of office services (reception, mail/distribution, supplies, copy rooms, conference rooms) and facilities services. 

WHAT THIS ROLE WILL DO

Process and handle all incoming and outgoing mail, ensuring proper routing and labeling.Maintain logs for incoming mail from vendors, mail delivery to customers, and all packages.Handle special request mail responsibilities, such as UPS, Federal Express, and courier service.Research and follow-up with customers regarding tracking mail and/or packages.Keep copy stations operational, stocked and free from excess clutter.Assist in creating, tracking and resolving work tickets (internal and with building management).Assist with office moves and restacks; moving equipment and furniture to various areas.Relieve reception for lunch and work breaks.Maintain clean and professional reception area.Answer the main switchboard and transfer calls to the corresponding department.Take messages for executives and relay the information to their corresponding assistant.Ensure proper security protocol is followed by staff and guests; check-in and monitor visitors in reception area, provide access as necessary. Continuously communicate with security regarding the status of guests.Back up assistance with conference room reservations and assist with general meeting support as needed. (i.e. catering, guest check-in, etc.)Provide assistance to executives and assistants regarding messenger and food deliveries.Provide event support when needed. (setting up chairs, tables, food distribution, etc)Assist with variety of duties and tasks as directed.

WHAT THIS PERSON WILL BRING

High School Diploma minimum, Associates Degree preferred1-3 years of experience in related skills applicable to corporate mail room operations, front office reception serviceMust have excellent interpersonal and communication skills and be sensitive, adaptable, professional, and articulate when dealing with othersMust be customer service drivenKnowledge of office services (reception, mail/distribution, supplies, copy rooms, conference rooms).Knowledge of current postal codes, procedures, and regulations; experience with UPS, Federal Express, and courier servicesAbility to operate and maintain a variety of office equipment (copy machines, fax, computers, postage meters)Valid driver’s license and clean DMV driving recordWorking knowledge Microsoft Office (Outlook, Word, Excel).Exercise judgment and discretion with regards to sensitive and confidential matters.Must be available for overtime and weekends for special projects and office moves/restacks.Professional behavior and appearance at all times.Ability to walk, stand and sit for periods of time.  Must be able to lift, carry and/or move objects up to 60 pounds

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert ticketsWEALTH: 401(k) program with company match, Stock ProgramFAMILY: New parent programs & support including caregiver leave and childcare cash, infertility supportCAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOTHERS: Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.