General Description: Responsible for assisting with processing payroll for over 10,000 employees. Working with a seasoned payroll team to support regular payroll activities and managing the Payroll shared inbox.

Responsibilities:

• Assist Payroll team in ensuring that payroll is processed timely and aligns with payroll procedures.

• Assist employees, managers, and HR with questions and issues includes pay discrepancies, pay practices, processes/procedures, tax compliance, and payroll related benefit questions via email or directly through the payroll hotline.

• Finalizing in the entry of new hires, rehires, and internal hires into our HRIS system, UKG.

• Create and review timecard reports bi-weekly to ensure accurate information prior to payroll to ensure employees are paid accurately, update timecards as required.

• Request stop payments/direct deposit reversals, and ACH tracers.

• Review any direct deposit return reports, follow-up with employees’ on updating their banking information, and reprocessing the direct deposit payment.

• Assist in processing manual checks when required based on federal, state, and local tax pay regulations/requirements.

• Comply with Sarbanes-Oxley (SOX) practices. Provide documentation for all items entered when requested for audit purposes into the payroll shared drives.

• Conduct research and participate in special projects as assigned.

Knowledge, Skills and Abilities:

• 5 years + of experience processing payroll.  

• Ability to respond to common payroll inquiries from employees, management, and HR.

• Must have familiarity with multistate payroll tax.

• Working knowledge of local tax and employee level tax corrections.

• Ability to work effectively in a highly matrixed organization with shifting priorities.

• Experience with Microsoft Office suite, including Word, Outlook, and Excel.

• Experience with UKG payroll system and UTM preferred.

• Excellent customer service and communication skills. 

• Strong analytical and problem-solving skills.

• Excellent time management and organizational skills. 

• Ability to handle confidential and sensitive information and situations with discretion.

• Overtime may be required to fulfill the requirements of this position.

Physical Demands:

Work is performed in a climate-controlled office environment with minimal noise and limited to no exposure to chemicals or toxins. Employees operate office equipment including telephone - headset, computer, computer monitors, keyboard, mouse, copier, scanner, and mail machine. Physical tasks of job include walking, sitting, standing, bending, and typing.

Analysis of Physical Demands:

• Constantly (over 66% of time) work performed requires employees to use repetitive hand motions such as typing, using a keyboard, and sitting at a desk.

• Frequently (34%-66% of time) work performed requires employees to handle and grasp things, walk on normal surfaces, stand, and bend.

• Occasionally (1%-33% of time) work performed requires employees to have repetitive foot movements, walk on uneven or slippery surfaces to and from work and occasionally reach outward to grab things and bend.

• Rarely (< than 1 hour per week) work performed requires lifting/carrying items that range from 10-50lbs, pushing/pulling items that range from 10-50lbs, twisting/turning including reaching over shoulder or above head, kneeling or squatting.