Corporate Services Associate Location: New York, NY, United States Date Posted:Mar 5, 2025 The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected] . Description About The Role The American Arbitration Association is seeking a detail-oriented Corporate Services Associate to join our team. In this role, you will be an essential part of our office operations, handling mail processing, office services, and administrative support that keeps our organization running smoothly. This position offers the opportunity to develop valuable administrative skills in a professional corporate environment while working at our office located in Manhattan. Compensation & Benefits + Salary Range: $45,000 - $51,000 per year + Quarterly Incentive: Target of 7.5% of base pay + Location: New York, NY, fully on-site Key Responsibilities + Process, distribute, and track all incoming and outgoing mail, parcels, and courier deliveries. + Sort, scan, date stamp, and upload incoming mail following department protocols. + Operate mail equipment for folding, inserting, and metering outbound mail. + Create shipping labels and handle various mail classes. + Deliver and collect mail and packages throughout the office. + Operate printing and binding equipment to fulfill job requests. + Maintain cleanliness of office common areas and conference rooms. + Manage pantry supplies and beverage dispensers. + Perform general office tasks, including answering phones, setting up meeting rooms, and monitoring the ticket system. + Serve as substitute receptionist when needed. Required Qualifications + High school diploma or equivalent with at least 1 year of related office/clerical experience + Proficiency in Microsoft Office suite and ability to learn new applications. + Knowledge of mail operations and postal regulations. + Familiarity with processing domestic and international FedEx shipments. + Ability to operate office machinery and equipment. + Strong organizational skills with attention to detail and accuracy. + Excellent communication and customer service orientation. + Ability to multi-task, prioritize effectively, and meet deadlines. + Results-oriented work ethic with problem-solving initiative. + Personal accountability, integrity, and confidentiality. + Ability to lift and/or move up to 40 pounds occasionally. Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.