Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.
Job DescriptionPCG is seeking a Corporate Travel Agent for its corporate headquarters based in Lenexa, KS. This individual will be responsible for the following:
Booking and issuing domestic and international airline itineraries, hotel reservations, car reservations, train tickets, travel insurance, other land transportationProcess travel requests, sometimes booking 30-40 transactions a dayAssist travelers and planners with complex itinerariesProvide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voidsReview, negotiate and make recommendations with event contracts as neededMonitor and support corporate travel department email and telephonesMaintain traveler profilesRequirements
Basic Requirements:
At least 2 years experience working in a customer-facing positionMust have robust customer service skillsMust have excellent attention to detailMust have the ability to maintain high levels of confidentiality Ability to process high-volume requests requiredOral and written communication skillsAbility to work in team environmentAbility to learn and apply new skillsCritical thinking and problem-solving skillsAbility to multitaskPreferred Requirements:
Experience working in the travel industryProficiency with travel booking systemsBachelor's Degree preferredExperience booking corporate travelExperience with international travel bookings and group travelExperience with Sabre Reservation SystemExperience with Acendas is preferredLocal to the Kansas City areaThis role is not eligible for visa sponsorship.
BenefitsAt Performance Contracting our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.
In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:
Competitive payIncentive bonus planEmployee stock ownership plan (ESOP)401(k) retirement savings plan with matchMedical, prescription drug, dental and vision insurance plans with flexible spending account optionLife insurance, accidental death and disability benefitsEmployee assistance program (EAP)Flexible paid time off policy and paid holidaysPCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
PCG is a background screening, drug-free workplace.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:
Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place AND before the resume is inputted into our applicant tracking system (iCIMS). Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement AND proper resume submission, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third party vendor.
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