Correspondence Representative Job ID 324693 Location US-PA-Camp Hill Experience (Years) 1 Category Corporate - Central Billing Office Street Address 225 Grandview Avenue Company Select Medical Position Type Full Time Overview

Correspondence Representative

 

Starting at $15.50 per hour 

 

 

 

Why work at Select Medical?

 

We are committed to your growth and success:

Career advancement opportunities Competitive pay, benefits and paid time off (PTO)Employee Assistance Program, including in-person or video counseling sessionsThorough orientation programProfessional On-Demand Learning Modules

Availability of benefits is dependent on role with Select Medical. 

 

Do you enjoy puzzles and research? Are you results-oriented? If so, our correspondence representative position may be a phenomenal career for you! Our team is responsible for resolving outstanding insurance claims.

 

As a member of the account receivables team, you’ll resolve unpaid insurance claims and help ensure our patients are not being billed incorrectly. Through our paid training, you’ll be given the tools and foundation to analyze accounts and contact insurance companies.

 

Our team offers first-shift, Monday through Friday schedules (includes two 15-minute unpaid breaks and one paid 30-minute lunch). Casual work attire is fine – jeans are our norm!

 

At Grandview, we’re all about having a great employee experience! From our Wednesday food trucks to educational seminars to our annual Hershey Park trip, we want to help you connect with colleagues and enjoy being a part of the Select Medical family.

 

 

Responsibilities Inventory, review, follow-up, and respond to all correspondence as required for payment for all dates of service earlier than 120 days.Categorize non-payment reasons as outlined by manager, contact responsible party to establish reason for delinquency, and notify manager on accounts that are unable to be resolved.  Transfer bad debt write offs to CBO manager and refund requests to the CBO Coordinator.Communicate with clinics and/or patients for additional information needed for payment of claims or identify other payment options.Work with assigned insurance carriers in obtaining retro authorization Document in billing system all denial reasons and verbal and written activities relative to that account.  Performs other duties and special projects as assigned. Qualifications

POSITION REQUIREMENTS

High School Diploma or GEDOne year of customer service experience – Retail/Hospitality/Banking/Healthcare

 

PREFERRED QUALIFCATIONS

Good interpersonal, oral and written communication skills.Excellent problem solving skills.Good organizational skills.Ability to work independently with minimal instruction or supervisionKnowledge of indemnity insurance practices, contracts and managed care ideal.Required to be proficient in Windows based office technologies (ex. Word, Excel, PowerPoint).Minimum one year of computer and high volume medical billing and/or insurance claims processing experience preferred. Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

 

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

An extensive and thorough paid orientation program.Paid Time Off (PTO) and Extended Illness Days (EID).Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.A 401(k) retirement plan with company match.No Required Weekends