Counselor Assistant Rochester, NY (http://maps.google.com/maps?q=407+Frederick+Douglass+Street+Rochester+NY+USA+14608) Job Type Full-time Description About Us: East House is a dynamic organization dedicated to providing high-quality support and services to our clients. We are currently seeking a compassionate and dedicated Counselor Assistant to join our team. If you are passionate about helping individuals in their journey towards personal growth and well-being, we want to hear from you. Position Overview: As a Counselor Assistant, you will play a vital role in providing essential services to our clients living in community residences. Your responsibilities will include screening, referral, education, orientation, daily living skills training, case management, co-facilitation of group sessions, support, and basic crisis response. Key Responsibilities: + Services That Address Client Goals: o Collaborate with clients to pursue Service Plan goals through coaching and teaching. o Coordinate client services by working closely with other East House staff and external providers. o Provide education and support to the families and friends of clients. o Participate in the development and maintenance of the therapeutic community. o Maintain familiarity with all clients in the unit through various means such as Case Reviews and communication logs. o Address the needs of clients in the unit during on-duty shifts. + Health and Safety: o Teach, support, and assist in the daily upkeep of the environment, including light housekeeping, cooking, and supply management. o Assist clients in their responsibilities for cleaning, meal preparation, and maintaining safe and sanitary conditions. o Ensure clients attend appointments (e.g., medical, therapy), assist with treatment recommendations, and inform appropriate providers of outcomes. + Safely Managed Medications (as designated): o Provide supervision to clients in managing their medications. o Adhere to East House medication policies and procedures. + Documentation Standards: o Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Clients making reasonable progress toward goals. · Positive feedback from colleagues and clients expressing satisfaction. · Consistent and appropriate response to client needs during on-duty shifts. · Maintenance of food and meals during on-duty shifts. · Consistent coaching and supervision for clients in their responsibilities. · Ensuring the living environment is maintained as a sober, safe, and sanitary condition. · Meeting medication documentation and supervision standards as per East House guidelines. Physical Demands · Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format. · Job involves occasional lifting of up to 30 lbs., walking, standing and reaching. · Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard. · Hearing needed to a level that enables one to hear normal conversation. · Visual requirements to the level of being able to read documents and a computer screen. · Ability to read and interpret policies, procedures and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Responds to crises and emergencies during on-duty hours. · Must be available for work on weekends and holidays. · Position requires occasional travel in Monroe County and occasional transportation of clients. If you are ready to make a difference in the lives of our clients and contribute to a positive, supportive team environment, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements Education & Experience REQUIREMENTS: + Minimum of a high school diploma or equivalent. + Minimum of 2 years' experience in human services. + Valid NYS motor vehicle license with a safe and clean driving record. + Ability to use personal vehicle for work purposes. Licensure/Certifications + Narcan training (required for OASAS licensed/funded programs). **Can we trained upon hire. Other Skills/Knowledge/Experience + Effective written and oral communication skills + Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. + Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches, check his/her email account, create and send email with an attachment and use simple email features. + Can open spreadsheets and word processing documents to read and make simple edits. + Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Salary Description $19-$19.50