County Casework Supervisor (Local Government) - Lackawanna County C&Y Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4759899) Apply  County Casework Supervisor (Local Government) - Lackawanna County C&Y Salary $47,000.00 Annually Location Lackawanna County, PA Job Type Civil Service Permanent Full-Time Job Number CSSC-2024-14493-L0626 Department Local Government Division HS Lackawanna Co Child Welfare Opening Date 01/13/2025 Closing Date 1/26/2025 11:59 PM Eastern Job Code L0626 Position Number 80005532 Union Non Union Bargaining Unit LG Pay Group LG Bureau / Division Code 212735 Bureau / Division Office of Youth and Family Services Worksite Address 123 Wyoming Avenue City Scranton, Pennsylvania Zip Code 18503 Contact Name Patricia O'Neill Contact Phone 570.963.6781 (extension 1112) Contact Email oneillp@lackawannacounty.org + Description + Benefits + Questions THE POSITION NOTE: THIS IS A REPOSTING OF CS-2024-14493-L0626. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM DECEMBER 18, 2024 TO DECEMBER 31, 2024, YOU CANNOT SUBMIT A NEW APPLICATION. Are you passionate about the safety and well-being of children? Would you like to make a positive difference in your community? Lackawanna County Office of Youth and Family Services is looking for a Supervisor to be part of the leadership team. Join us in our mission to ensure child safety and family stability while respecting the rights and dignity of the family group. Apply today and become a part of our dedicated and valued team! DESCRIPTION OF WORK In this role, you will supervise, train, and monitor a small group of professional social service workers in the agency. Work includes coordinating and reviewing case records, documents, and information prepared by staff to ensure compliance with agency policies, procedures, and legal requirements. You will have the opportunity to provide case management and counseling services to children, youth and families, individuals who are mentally disabled, physically challenged, and others. As the supervisor, you will be tasked to motivate clients to develop and use their own potential for more adequately resolving their social, health, emotional, and economic problems. Additional duties to include but not limited to: + Maintaining agency records + Providing reports for administration + Evaluating workers + Reviewing issues pertaining to the fiscal department Work Schedule and Additional Information: + Full-time employment. + Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;or + Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences. Other Requirements: + This particular position also requires applicants possess a valid driver's license which is not under suspension. + You must meet thePA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow thelink (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + Hiring preference for this vacancy may be given to candidates who live within Lackawanna County. If no eligible candidates who live within Lackawanna County apply for this position, candidates who reside in other counties may be considered. + You must be able to perform essential job functions. Legal Requirements: + You must pass a background investigation. + A conditional offer of employment will require a drug screening. + This position falls under the provisions of the Child Protective Services Law. + Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + This posting requires submission of a copy of your college transcript(s). Unofficial transcripts are acceptable. You may upload your document as an attachment during the application process. You must still complete the application and answer the supplemental questions. All documents MUST be uploaded prior to the submission of your application. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov . Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 Do you possess a valid driver's license which is not under suspension? + Yes + No 02 If you answered “Yes” to the previous question, please provide the issuing state and license number. If you answered “No” type N/A in the box. 03 How many years of full-time professional experience do you possess in the field of public or private social work? + 2 years or more + 1 but less than 2 years + Less than 1 year + None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 Have you completed 12 college-level credits in the social sciences? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + Yes + No 06 How much graduate coursework have you completed in the behavioral sciences? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 30 credits or more + Less than 30 credits + None 07 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 08 WORK BEHAVIOR 1 – SUPERVISION Perform a full range of supervisory duties, such as approving leave, reviewing employee performance, directing the work of subordinates, assigning training, conducting employment interviews, and addressing disciplinary issues. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience performing a full range of supervisory duties, such as approving leave, reviewing employee performance, directing the work of subordinates, assigning training, conducting employment interviews, and addressing disciplinary issues. + B. I have experience as a lead worker. I have provided on the job training to newly hired staff, reviewed their work, served as a team or group leader, etc., but I was NOT responsible for employee discipline or hiring decisions. + C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, human resource management, etc., but I do not have six months of supervisory or lead work experience in a work setting. + D. I have NO experience or training related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to supervision or lead work. + Your level of responsibility. 10 If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + Training Source + Course Title + Credits/Clock Hours 11 WORK BEHAVIOR 2 – COORDINATION OF CARE Oversees and monitors the coordination of services in collaboration with provider agencies. This includes attending meetings with caseworkers/providers/treatment teams, ensuring caseworkers are handling the cases properly, gathering the input of the consumers, providing follow-up when consumers are discharged, and mediating problems/issues. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience overseeing and monitoring coordination of care within the mental health, early intervention, or developmental programs systems in collaboration with provider agencies. I was responsible for providing follow-up. + B. I have experience overseeing and monitoring coordination of care within any social service program in collaboration with provider agencies. I was responsible for providing follow-up. + C. I have experience as part of a team providing coordination of care within any social service program in collaboration with provider agencies but was NOT responsible for overseeing the entire program. + D. I have successfully completed college-level coursework related to fundamentals of service provision and cross system collaboration. + E. I have NO experience or education related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The type(s) of programs for which you provided coordination of care. + The actual duties you performed. + Your level of responsibility. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 14 WORK BEHAVIOR 3 – REVIEW, ANALYZE, AND OVERSEE INCOMING REFERRALS Reviews, analyzes, and oversees incoming case referrals for appropriateness, completeness, and their connection to services. Assigns referrals to caseworkers. Ensures follow-up is provided by the assigned caseworker. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience reviewing, analyzing, and overseeing incoming referrals for appropriateness, completeness, and connection to services. I oversaw the case referrals of a unit or department and ensured follow-up was completed by staff. + B. I have experience reviewing and analyzing documents/information such as case records for accuracy or completeness. I was responsible for the accuracy of my own case records/documents/information. + C. I have successfully completed college-level coursework related to research methods or data analysis. + D. I have NO experience or education related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The type(s) of documents or information you reviewed/analyzed. + The actual duties you performed. + Your level of responsibility. 16 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 17 WORK BEHAVIOR 4 – REPORT WRITING Prepares narrative and statistical reports, case summaries, letters, and other documents. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience preparing social work case summaries. + B. I have experience preparing narrative or statistical reports or other documents that conveyed customized information to the intended recipients. + C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications. + D. I have NO experience or coursework related to this work behavior. 18 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The types of documents you prepared. + The type of information you provided. 19 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov