Job Posting Title:

Course Support and Instruction's Senior Administrative Program Coordinator - Sanger Learning Center

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Hiring Department:

Sanger Learning Center

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jun 24, 2024

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Must be eligible to work in the United States on a full-time basis for any employer.

Purpose

The Senior Administrative Program Coordinator is responsible for the overall management and leadership of the Course Support and Instruction services area within the Sanger Learning Center at The University of Texas at Austin. This position primarily involves planning, organizing, resourcing, and managing CSI programming, services, and assessment. The coordinator supervises, manages, and oversees professional, graduate, and undergraduate staff and represents SLC on University and external committees.

ResponsibilitiesAdministration: Maintains programmatic oversight of CSI housed within the Sanger Learning Center, including developing and facilitating content, curriculum, programming, and services. Works with the Director and fiscal personnel to develop and operationalize a sustainable budget for all CSI. Responsible for day-to-day budgetary management, ensuring maximum resource utilization, and maintaining the programs’ favorable financial position. Maintains organizational oversight of CSI, including fiscal, personnel, and records administration. Represents the department to various institutional divisions, working groups, external government agencies, vendors, faculty, staff, and students. Ensures timely and accurate communications are disseminated vertically and horizontally across the department, institution, and stakeholders as needed.Supervision & Direct Student Support: Serves as direct and secondary supervisor of student service personnel comprising CSI. Provides training and continuing education, manages performance, conducts performance evaluations, manages corrective and disciplinary action as needed, and motivates full-time and student staff to peak productivity, performance, excellence, and innovation. Provides direct service to students, teaches Sanger Learning Center classes and workshops, and provides academic counseling.Development and Viability: Helps lead strategic planning and resource allocation for CSI. Serves as a department leader in developing strategic priorities for SLC to complement division and institutional mission, vision, and strategic plan. Collaborates with department and division leadership and internal/external partners through communication, collaboration, and consultation on strategic design and effective partnerships.Assessment and Reporting: Collaborate with the director or their designee to develop and implement program evaluation initiatives. Identifies effectiveness targets, works with department leadership to adopt them as goals, and assures their attainment by implementing effective and relevant accountability and assessment practices.Professional Development: Maintains, participates, and contributes to current knowledge of academic support, theory, and best practices and provides training and continuing education to staff to continuously advance programs and student services.

Required Qualifications

A master’s degree in educational psychology, higher education administration, or a relevant field, and three (3) years of progressively responsible experience, including at least one (1) year of program administration experience and supervision. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Demonstrated experience within a higher education setting or with the college student population. Familiarity with UT-Austin systems including, Qualtrics, Advisors & Reporting Toolkit, Workday & Canvas. Strong project management skills, including strategic planning, formulation, design, implementation, and tracking. Proven ability to work effectively with faculty, staff, students, and constituents. Demonstrated effective interpersonal, written, and oral communication skills. Demonstrated knowledge of computer software skills, including using Microsoft Office programs like Outlook, Word, & Excel.

Salary Range

$65,000 + depending on qualifications

Working ConditionsMay work around standard office conditionsRepetitive use of a keyboard at a workstation

Required MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.