Hong Kong, Hong Kong Island, Hong Kong SAR
20 hours ago
Creative Operations Lead (Digital Creative Project Manager)
Who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this teamThe APAC Brand Creative Operations team is a partner to the Brand Creative team and is tasked with enabling best-in-class brand storytelling and creative experiences. This team owns operationalizing the creative process to deliver creative campaigns and initiatives.


Responsibilities: Partner with APAC Creative Director, Operations Managers, and other Operations counterparts to establish operational systems and process to support the Brand Creative team in delivering best in class campaign and creative workManage projects against the Creative Studio Operating Model, ensure team is prepared to meet gates and deadlinesManage day to day tasks, including feedback from Creative Leaders and key stakeholdersManage and deliver Tier 1, 2, and 3 projects and deliverablesHelp ensure creative response is on brief and within budgetManage creative partners and content creators working with the studioInformation hub ensuring creatives have the latest materials and information and work closely with cross functional operations partners to enable the creative workSupport resource planning, tracking and reportingSupport the streamlined communication and collaboration with cross-functionals, Regional leads as well as individual market leadsDefine team/ project timelines, facilitate progress and ensure all projects successfully reach their goalsFacilitate, execute, and support and adaptation of global campaigns for APAC marketsInput creative updates into Project Management toolSupport agency, vendor, and third party partner management, communications and scopingAsset management and trafficking throughout post-production
A day in the life:Manage and deliver APAC-led campaign projects and deliverables against APAC GTM calendar.Cross functional collaboration and risk management to ensure projects are delivered in a timely manner.Facilitate, execute, and support and adaptation of global campaigns for APAC marketsManage external EP from pre-pro to post production for APAC-led campaignManage ad hoc creative requests through project management toolManage designers’ workload and work submission processPartner with Ops Manager to establishing operation systems & GTM process to support delivering into best in class campaign and creative workAgency, vendor, and third party partner management, communications and scopingSupport procurement and legal processBudget management and tracking
Qualifications:3-5 years of direct experience in creative teams for large retail e-commerce or creative agency/production experience specific to the apparel/footwear industry Experience working with external creative and production partners  Positive approach to problem solving through analytical thinking and operational efficacyAbility to prioritize multiple projects and tasks, with project changes, and reliably meet deadlinesA genuine passion for brand creative and creative operationsMust be a self-starter, critical thinker, team player, thrives working in a fast-paced entrepreneurial environment, organized, detail oriented, collaborative, and flexible Strong sense of ownership and accountability
Must haves:Acknowledges the presence of choice in every moment and takes personal responsibility for their life.Possesses an entrepreneurial spirit and continuously innovates to achieve great results. Communicates with honesty and kindness, and creates the space for others to do the same. Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. Fosters connection by putting people first and building trusting relationships. Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously. 
Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.  
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. #LI-RS1Learn more about what it's like working for lululemon in our Asia-Pacific markets: 
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