Hawthorne, CA, US
13 days ago
Creative Program Manager, Ring Marketing
Ring Marketing is seeking a Creative Program Manager to lead marketing projects, and operations initiatives. You will manage the execution of deliverables for product launches and marketing campaigns that support high-visibility, high-impact business goals. You will also contribute to building and implementing workflow tools and scalable processes that help Ring Marketing deliver on our project roadmap.

The ideal candidate will have bias for action and experience overseeing complex creative programs with a high degree of ambiguity. In this role, you are the hub of the creative and design team, valued as a go-to resource on project details, timelines, and day-to-day tasks. You seek to be a true owner and drive relentlessly to raise the bar. You have a deep understanding of the creative process and are able to clearly define roles and responsibilities for cross-functional teams, make trade-offs, meet deadlines, and proactively provide solutions to address risks and blockers. You are skilled at managing expectations with partner teams, comfortable with change, and thrive when solving problems in short order. You relish having a positive impact on team culture.


Key job responsibilities
• Manage multiple, parallel projects working with designers, writers, producers, business leaders, and external vendors.
• Manage end-to-end process and mechanisms for content creation including defining prioritization criteria, schedules, stages and gates, and stakeholders’ role and responsibilities.
• Ensure all deliverables are meeting business partner expectations, including adherence to established timelines and budgets.
• Uphold standards and best practices methods.
• Ensure the creative team focuses on priority projects, knows the project vision, objectives and requirements.
• Work with UX team, web development, and ecomm teams to build new website modules and components.
• Collect and synthesize input from stakeholders and share out to the creative team.
• Communicate to the creative team project status, flagging and troubleshooting potential issues.
• Create, maintain and disseminate project information to stakeholders and senior management.
• Remove roadblocks, disambiguate situations that impede designers and other stakeholders
improvements where relevant.
• Facilitate effective creative reviews and alignment meetings with senior leaders, business partners, stakeholders, and agencies.



A day in the life
A Ring creative program manager begins their day reviewing project timelines and emails. They might attend a kick-off meeting for a new campaign or check in on projects in progress.

Throughout the day, they coordinate with designers, copywriters, UX teams, developers, and e-commerce stakeholders, ensuring all elements align with brand guidelines and technical requirements. They schedule and facilitate creative reviews, gathering feedback and managing revisions. They work on developing assets for campaigns and collaborate on building new modules and components for the site. Between meetings, they update project schedules, address bottlenecks, and communicate progress. They assist with project prioritization and resource allocation.

Their day concludes by preparing for upcoming presentations and planning the next day's priorities, serving as the central point of contact for all project-related matters.


About the team
The Ring Marketing Team is a dynamic group of professionals dedicated to delivering innovative creative and design solutions for a variety of company initiatives. Their expertise spans across product launches, events, and comprehensive marketing campaigns, ensuring that Ring’s brand message is consistently compelling and effective. By combining strategic thinking with artistic flair, this team plays a crucial role in enhancing Ring’s market presence and engaging customers through visually striking and conceptually rich content.
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