About Klick HealthMeet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
About Our Creative Craft The Creative team features an incredible array of experienced, fearless, smart visionaries, capable in all media and technologies, and united by a common goal: to build brands that solve a human need. It requires hard work, a healthy dose of imagination, and a passion for craft to make work that stands out in the world. We’ve got super-smart, friendly, and caring people who put their hearts and souls into the clever work that they create for our clients in order to deliver thoughtful creative messaging to the patients they serve. And the best part? We have a ton of fun while doing it. 
Position DetailsTitle: Creative Resource Manager, Global CreativeReports to: Senior Director, Operations & Resourcing - Creative Production
Role Description and ExpectationsThe Creative Resource Manager, Global Creative is responsible for the day-to-day management and administration of resources in the creative department, including staffing, utilization, transfers, freelance management, and performance assistance review. Working closely with Creative leads, the Creative Resource Manager ensures effective staffing solutions that support both existing business and new business initiatives while optimizing creative team utilization and efficiency.In this role, you will:Manage a team of Creative professionals and agency freelancers to optimize utilization.Liaise with Creative leads to delegate tasks to talent, prioritizing project efficiency and efficacy.Conduct weekly brand team resourcing meetings with Project Management and Creative leads to evaluate project progress, address scope modifications, bandwidth limitations, and other relevant considerations.Oversee the entirety of the freelance process, from candidate assessment to the facilitation of onboarding, financial administration, and offboarding procedures.Balance the Creative department workload to minimize burnout and reduce turnover.Maintain a birds-eye view of agency activity and staffing needs, ensuring creative employees are billable and fully utilized.Align with creative leads to proactively solve staffing challenges and meet project demands.Maintain internal system files and the freelance budget.Proactively network to build agency freelance bench.Key requirements:Creative resource management or related resource management experience is required.Experience working in an advertising agency is ideal.A minimum of 5 years of marketing or advertising business experience is preferred.Strong oral and written communication skills.Solid organizational and prioritization skills.Ability to work effectively in a fast-paced environment.Demonstrates decisive problem-solving and the ability to make sound, timely decisions.This position plays a crucial role in maintaining the efficiency and success of the creative department, fostering a productive environment, and delivering excellent results for the agency.
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What makes Klick different?You’ll work on numerous multi-million dollar brands—the size and breadth of the accounts here are incomparable to most agencies. We believe in putting our people first, and always make that our priority. This and our other timeless principles have made all the difference in our over two decades of success. By having an entrepreneurial spirit, playing the long game, considering outcomes over optics, and solving challenging problems through our hacker roots, we live our difference in all that we do. You’ll get to experience a high level of trust and be given the freedom to make decisions, judgment calls, and function with autonomy. If you have an idea, run with it! You’ll be encouraged to let your entrepreneurial spirit flourish and you’ll work with incredible teams that you can learn from, contribute to, and who will support you every step of the way!  
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.