Position Summary: 

The main function of the Credentialed Trainer is to conduct end user training for the Epic Electronic Health Record across The Guthrie Clinic.  A Credentialed Trainer (CT) is responsible for in‐classroom training of Epic and operational workflows to end users. They will also provide go‐live and post go‐live support to the units/departments/practices. A key responsibility will be to work collaboratively with the Principal Trainers, Training Manager, and the IT Team in the execution of classroom training of EHR end‐users.

Education, License & Cert: 

Associates Degree

In lieu of an Associates degree, High school diploma or GED and 2 years of healthcare and/or training related experience may be considered 

Experience:

 At a minimum, must have basic computer skills with some exposure to healthcare information systems. Demonstrated organizational, writing, and communication skills necessary. A proficiency in Microsoft Word, Excel and PowerPoint. Previous training experience preferred. 

Essential Functions:

 The following section contains representative examples of work that will be and the environment can be fluid. Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed.

1. Attainment of Epic credentialing of assigned application for teaching end users the Epic application, as directed.

2. Delivers classroom instruction for assigned application(s) of Epic Program.

3. Ensures the readiness of training rooms, computer workstations, devices and materials for class.

4. Assesses the effectiveness of the curriculum to identify and contribute to quality improvements.

5. Provides “Go Live” Support and serves as a training resource to assigned departments/clinics.

6. Collaborates with LMS System Administrators to ensure accurate attendance and reporting from classes. 7. Performs related duties as required.

Other Duties: 

1. Travel for this position is sometimes required.

  2.  Participation in community and employee engagement activities is required.  

3.  It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.