•Processing of applications submitted by the Sales or Fulfilment/On-Boarding Teams•Fulfills the regulatory (FCRA, GLBA, DPPA, FTC orders, Attorneys General order, etc.), data provider and company requirements for the different business units•Manage a working queue and orders being processed so that productivity, accuracy, and SLA goals are met•Conducts credentialing based on the type of request or order, accurately following the complex documented policies and procedures•Communicate via phone and email to applicants, customers, and to internal parties such as Sales, Onboarding, Legal, and IADP to obtain needed documentation or information to fulfill the credentialing requirements•Ensures accurate verification of applicants and existing customer information to determine a "pass" or "fail" decision•Utilizes variety of tools and systems to document all interactions, record the details of research and communications, as well as actions taken while credentialing (using the MBS-ECT tool) for FTC, vendor provider and other audit purposes and data retention requirements•Attends required training on policy and procedure updates as scheduled. Accurately applies the new information as trained when performing credentialing LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.