Job Overview

The Credentialing Coordinator works under the direct supervision of the Director of Medical Staff Services. Duties and responsibilities include preparing, disseminating Medical Staff applications and reviewing, verifying and following up with the processing of incoming applications for medical staff appointments and privileges. Prepares and processes reappointment applications for the Medical staffs. Analyzes incoming information to determine applicant's eligibility and compiles and evaluates provider-specific data for review by other decision makers. Recognizes, investigates, and validates discrepancies and potentially adverse information received from applications, primary sources, or other sources. Verifies and documents expirable information using acceptable Primary or Equivalent Source Verification. Performs data entry of applicant information into credentialing database to ensure accurate and current information is maintained. Maintenance and storage of medical staff files. Provide assistance and back up to Executive Secretarial support of the Joint Credential Committee and its chairs. Maintains records and disseminates information of staff privileges as appropriate. Ensures strict confidentiality of physician data.

Job Requirements

High School Degree or GED
1-2 years experience Healthcare preferred
1-2 years experience administrative support role

Job Responsibilities:

Other Job-Related Information

Working Conditions

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
•Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
•Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
•Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
•Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
•Offer patients and guests priority when waiting (lines, elevators)
•Work on improving quality, safety, and service 
Respect: ALWAYS…
•Respect cultural and spiritual differences and honor individual preferences.
•Respect everyone’s opinion and contribution, regardless of title/role.
•Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
•Value the time of others by striving to be on time, prepared and actively participating.
•Pick up trash, ensuring the physical environment is clean and safe.
•Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
•Acknowledge wins and frequently thank team members and others for contributions.
•Show courtesy and compassion with customers, team members and the community