· Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.

· Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.

· Provide advanced level administrative support for a department or facility.

· Oversee and evaluate office automation and information technology needs, as directed.

· Serve in a highly visible capacity as resource for facility, including frequent interactions with internal and external customers.

· Assist in monitoring professional staff credentialing process, including collection of documentation, verification of credentials and licenses, as directed.

· Develop policies and procedures for the administrative department.

· Attend staff meeting, take notes and prepare minutes.

· Handle confidential and sensitive information.