Des Moines, IA, 50381, USA
3 days ago
Credit and Collections Analyst
Description We are offering an exciting opportunity in Ankeny, Iowa, within construction industry. The role is centered around Credit and Collection, providing direct service to new and existing customer accounts. The function involves building rapport, setting up new customer accounts, and resolving discrepancies or issues on accounts. Responsibilities: • Processing credit applications for new customer accounts and evaluating creditworthiness • Completing new customer account setup • Assisting with the approval or denial of orders on hold, reviewing questionable accounts for changes in their creditworthiness • Contacting customers regarding past due balances • Communicating and negotiating with customers to resolve discrepancies and/or issues with their account • Recommending and implementing appropriate actions to be taken on delinquent accounts • Preparing monthly reports summarizing past due accounts and making recommendations for bad debt write-offs • Assisting in daily and long-term duties and responsibilities relating to credit and collections. • Utilizing various skills including but not limited to Accounting Software Systems, Microsoft Excel, Billing Functions, Collection Processes, Collector, Credit, Customer Service, Approve Credit, Credit Approvals, Credit Decision, B2B collections, Collect Outstanding, Collecting Payments, Billing Collection, Cash Collections, Collections, Collections management, Account Setup, and Superior Customer Service Requirements • Proficiency in Accounting Software Systems • Proficiency in Microsoft Excel • Experience in Billing Functions • Understanding of Collection Processes • Previous role as a Collector • Experience in Credit handling • Excellent Customer Service skills • Ability to Approve Credit • Experience in Credit Approvals • Ability to make Credit Decisions • Experience in B2B collections • Ability to Collect Outstanding debts • Experience in Collecting Payments • Knowledge of Billing Collection • Experience in Cash Collections • Experience in Collections • Understanding of Collections management • Experience in Account Setup • Ability to provide Superior Customer Service. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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