Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection Responsibilities JOB SUMMARY The Representative, Credit and Collections performs day-to-day credit and collection support of accounts receivable related to the service and installation business segment. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage the collection process for assigned territories via phone & email Ability to negotiate payment plans for delinquent customers Communicate with GM of Region/Regional Directors with updates/concerns Communicate with sales personnel regarding the credit or collection issues involving their accounts. Ability to interact with customers and internal departments in a professional manner Research and resolve short payments, and other account discrepancies, rejected invoices Review potential bad debt accounts with Regional Credit Manager Analyze payment patterns and perform account reconciliations Ability to meet deadlines and goals Process Credit Card transactions Performs other related duties and projects as assigned by management Qualifications Education / Training High school diploma or GED equivalent education and/or training, business related courses in standard office practices and bookkeeping experience. Work Experience & Skills 3-5 year’s experience in a B2B collection environment Experience in the service and/or construction industry a plus Experience in Microsoft GP Dynamics Ability to communicate with co-workers, and business contacts in a courteous and professional manner. Excellent customer service skills Team player with a results-oriented attitude Strong organizational, follow-up, and problem-solving skills Ability to pay close attention to detail and multi-task efficiently Join Us Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twitter. Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.   Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.