Welcome page Returning Candidate? Log back in! Credit Bureau Reporting Coordinator Location US-MS-Pearl Posted Date 20 hours ago(3/11/2025 1:06 PM) Job ID 2025-18295 Category Mortgage Type Regular Full-Time Job Grade 8 FLSA Status Non-Exempt Working Hours 8AM-5PM Job Location: Company Mortgage Servicing - 10145 Overview

The position is responsible for maintaining accurate bureau reporting with in Mortgage banking, communication with mortgage loan borrowers and reporting agencies responding to customer inquiries maintaining required records of complaints and resolutions.

Responsibilities Timely response reviewing, researching, correcting, reporting and monitoring of consumer credit disputesCommunication or responding with customers written or verbal in a professional manor maintaining integrity and reputationRecommend implements and maintains the Mortgage loan FCRA/FACT Act Compliance program and revises as necessary. Maintains regulatory notices to borrowers with in the loss mitigation default areaDevelops procedures for the monitoring of consumer credit dispute activity and assists with identifying technology solution enhancements as needed for compliance with the FCRA/FACT Act regulationsPerform additional duties as assigned. Qualifications College degree Minimum of 3 years of mortgage banking experienceLegal or regulatory environment knowledgeCredit Bureaus/Interpretation responding to consumer inquiries through E-Oscar, phone or written request Basic Accounting knowledgeMortgage Servicing or Consumer Lending operationComputer skills (word processing, spreadsheets)Strong oral and written communication skillsInterpersonal skillsDetail oriented, accurate, and organizedSelf-motivatedMulti-task orientedDegree in a business-related field preferred Experience in Credit or Mortgage Operations Department preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

 

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

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