This role reports into Assistant Manager/Deputy Manager/Manager

Specific Responsibilities 

Interacting with US clients and helping them understand their invoices. Handling Top customer’s (US based clients) billing related queries. Reduction in Ageing & Invoice Printing Basic Understanding of Order documents/Purchase Order/ Quote Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues. Identification of right Point of Contact Combine resourcefulness and problem solving with good analytical skills of order management Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.  Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment. Maintained Productivity always at the given targets.

Relevant Experience & Training 

Commerce graduate or equivalent with  6 plus years of experience in same role or in Accounting/Finance  Working knowledge of MS Office and databases Excellent communication skills (written and oral)  Knowledge of billing procedures and collection techniques (e.g. skip tracing) Flexibility to work in Shifts (Primarily between 7 PM to 4 AM) This requires working from office premises all 5 days a week. 

 

Career Level - IC2