Credit & Collections Associate
Xerox
General Information City Uxbridge State/Province Greater London Country United Kingdom Department CREDIT & COLLECTIONS Date Tuesday, October 29, 2024 Working time Full-time Ref# 20034366 Job Level Individual Contributor Job Type Experienced Job Field CREDIT & COLLECTIONS Seniority Level Associate Description & Requirements About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Primary Responsibilities:
Performs one or more of the following duties:Monitors delinquent accounts and implements collection procedures.Sends follow-up letters and accepts payment on certain accounts.Performs tasks and ensures quality in support of post-sale customer administration business initiatives.Input information through data screens to accurately reflect account activity & resolve account discrepancies and balancesRe-bills companies or individuals when appropriate.Responds to inquiries from customers or external collection resources.Obtains required information from credit organizations, banks and loan associations for new customer applications and/or delinquent accountsMaintains databases by entering, updating, and retrieving data as well as formatting and generating reports.Evaluates new and existing customer creditworthiness; extends and/or revokes credit lines/limits.Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts Reviews and makes recommendations regarding bad debt or write-offs.Develops and maintains relationships with external credit agenciesCollect coins and currency from parking meters and toll pay stationsAll other duties as assigned
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Purpose:
Scope:
Primary Responsibilities:
Performs one or more of the following duties:Monitors delinquent accounts and implements collection procedures.Sends follow-up letters and accepts payment on certain accounts.Performs tasks and ensures quality in support of post-sale customer administration business initiatives.Input information through data screens to accurately reflect account activity & resolve account discrepancies and balancesRe-bills companies or individuals when appropriate.Responds to inquiries from customers or external collection resources.Obtains required information from credit organizations, banks and loan associations for new customer applications and/or delinquent accountsMaintains databases by entering, updating, and retrieving data as well as formatting and generating reports.Evaluates new and existing customer creditworthiness; extends and/or revokes credit lines/limits.Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts Reviews and makes recommendations regarding bad debt or write-offs.Develops and maintains relationships with external credit agenciesCollect coins and currency from parking meters and toll pay stationsAll other duties as assigned
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