Credit & Collections Associate Requisition ID: 7227 Location: Atlanta, GA, US, 30328 Department: Manufacturing & Operations Travel: No Travel Required **If you are a GPI employee, please click the Employee Login before applying. (https://graphicpact2test.valhalla55.stage.jobs2web.com/)** **At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.** **With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.** **If this sounds like something you would like to be a part of, we’d love to hear from you.** **A World of Difference. Made Possible.** **POSITION SCOPE:** The primary mission of the Credit Associate is ensuring accuracy / completeness of the accounts receivable ledger with a focus on payment discrepancy prevention and resolution across an assigned portfolio. He/she will deliver reporting to drive action / accountability and engage directly with internal / external contacts to drive continuous improvement. Responsibilities focus on management / monitoring of payment differences focused on root cause evaluation, identification and resolution to drive working capital / customer payment performance optimization. The secondary mission of the Credit Associate is ensuring the integrity of Customer Master Data(Stewardship). He/she assists with determining the link between the Company’s strategic initiatives and the customer master data that enables their success. He/she also assists with identifying improvement opportunities, developing / implementing plans for realizing these opportunities and managing the sustainability of the plans. The selected candidate will work primarily with internal contacts (credit, customer service, sales, finance…) coordinating / leading accounts receivable portfolio optimization efforts. Job assignments will be within specific business segments of Graphic Packaging managed out of the Atlanta office. **POSITION RESPONSIBILITIES:** _the following duties / responsibilities are representative of the nature / level of work assigned & are not necessarily all-inclusive_ + Actively participate with Credit Analysts & business unit personnel on portfolio reviews + Systematic review of the account base to determine reasons for non/slow payment, profiling customers to ensure our billing process is consistent with their payment process, prompt reconciling and dispute resolution, mapping work processes + Participate in a collaborative / coordinated collection effort with Credit Analysts, Sales & Customer Service and assisting Customers in paying invoices as deemed necessary + Escalate potential customer issues in a timely manner + Review for accuracy and submit to master data, any changes and addition to master data + Analytical support for accounting & process improvement(payment discrepancies / bad debt provisions…) + Manage / track payment exceptions directly and through others by delivering training / mentoring **POSITION SPECIFICATIONS:** _Required:_ + Bachelor Degree + Customer focus with an understanding of collections, customer disputes & working capital management + Ability to coordinate with multiple departments to achieve business objectives + Advanced proficiency in MS Office, primarily Excel + Must be creative, resourceful, organized & able to work well independently & as part of a team + Superior written & verbal communication skills + Work involves confidential & sensitive information. Discretion is essential _Preferred / Plus_ + Experience or Advanced Degree in Accounting / Information Systems + Achievement or pursuit of relevant professional certifications such as CPA, CMA… + Experience / exposure to SAP FSCM, TM1, Hyperion, BI / BW or similar reporting tools + Manufacturing sector experience _Note: This position will not have any direct reports & supervisory experience is not a requirement_ **Pay Range:** **$52,500.00** - **$69,930.00** **Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law.Click here to view the Poster, EEO is the Law. (http://performancemanager4.successfactors.com/Graphicpkg/SF\_eeo\_is\_the\_law\_federal\_poster.pdf)** **​** **Nearest Major Market:** Atlanta