Kforce has a client in El Segundo, CA that is seeking a Credit Collections Coordinator/ Responsibilities: * Manage and collect on a portfolio of outstanding receivables, minimizing losses, and adhering to company policies * Proactively contact customers to address past due balances and keep them informed * Maintain accurate documentation of all collection activities * Provide customer service related to collections, including refunds, account adjustments, and credit line increases * Resolve disputes, unapplied payments, and account holds using sound judgment * Escalate uncollectible accounts as per departmental policies and prepare write-off packages for third-party agencies * Build and maintain strong relationships with both internal and external customers * Analyze portfolio data and participate in projects aimed at process improvement