Job Purpose:

 Communicate with customers via telephone and/or email to monitor the collection of funds owed to Tungsten Automation Corporation.

 

Key Responsibilities:

Make inquiries on customer payment status Reconcile customer accounts Track account details for non-payments, delayed payments or other irregularities Resolve customer discrepancies Adhere to company credit and collection standards and policies Review orders for invoicing

 

Other Responsibilities:

Run credit reports Validate order-related information Gather, scan, fax, and match documents Prepare invoices for mailing File papers

 

Key Performance Indicators:

Obtaining scheduled payment dates, prompt reconciliation of accounts, and participation in stimulating the prompt payment of invoices are key performance indicators.