JOB VACANCY

Job Title

Credit Controller

Location/Franchise

Basfour Mangaung

Job Purpose

To perform duties and function as Credit Controller

Requirements:

Experience and Qualifications Required:

Minimum of Grade 12. MS Office with intermediate Excel skills course completed. Minimum 3 years’ experience. Duties & Responsibilities Call clients on age analysis/ worksheet to arrange payments to reduce outstanding debt on the debtors’ book. Contact clients to arrange PTP (promise to pay) / Perform daily follow ups on arrangements (PTP) made with clients. Visit customers to discuss payment plans. Diarize and perform customer follow ups for respective dates. Identify and escalate debt to be outsourced. Escalate problem accounts to legal. Maintain minimum required daily call rate as set out by management / Meet assigned targets. Load manual debit orders / Assist with unallocated credits. Reduce monthly debit order rejections by following up on them daily/ weekly/ monthly. Prepare and send allocation requests. Follow/apply retention process for exercise for cancellations. Liaise with other departments/ branches to assist with resolving client queries where applicable. Deal with phone-in/ walk-in client queries. Return calls on messages taken and received. Email/ Post invoices & statements to clients. Prepare deletions/reinstatements where applicable. Complete paperwork on all accounts queries worked for the day / Prepare manual recons where applicable. Give daily feedback on accounts by populating and updating notes column on monthly analysis schedules. Request copy of contracts/ job cards from filing clerk where necessary. Ensure contracts are correctly loaded. Weekly reporting on debtors to Management. Prepare credit notes on clients’ account. Prepare payments/refunds on client accounts. Reconciliation of large customers accounts. Assist with Reception duties from time to time.

Skills and Attributes

Knowledge of Athena (AS400) will be an advantage. Good analytical and numerical skills / Accurate data capturing abilities. Outstanding communication and interpersonal skills. Ability to work without supervision. Ability to work in a demanding environment and under pressure / Deadline driven. Well-developed planning, organizing and time management skills. Positive work ethic and attitude. Must be willing to work overtime as and when required. Clear credit- and criminal record.

Other Assignments

Own transport Valid drivers’ licence Own Cell phone

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not include other duties as assigned.

To start as soon as possible.  Shortlisted candidates may be subjected to tests.

Closing date:  COB, 20 -09- 2024

If you meet the above requirements and you are interested in the position, please forward a motivational letter, CV and qualifications/certifications to [email protected]