Credit Controller
Brook Street
Job Description
Ensuring smooth account management and timely payments within agreed credit terms, by maintaining regular customer contact via telephone and email.Efficient management of CRM queues to respond to internal & external queries.Monitor bad debt experience accounts on your assigned ledger, identifying accounts that may require additional attention or are at higher risk of bad debt exposure.Engage in negotiations and reach agreements on payment plans with customers.Issue credit notes & with precision and attention to detail.Secure payments by card via telephone, maintaining precision and accuracy throughout the transaction.Work with minimum supervision on collection of overdue debts.Actively promote a customer-centric approach whenever possible, with particular focus on promoting the benefits of Direct Debits and the company Automatic Top-Up Service.Work closely with the sales team to ensure that outstanding debts are collected promptly, and any customer concerns are addressed efficiently.Gather all necessary information to assess the creditworthiness of new and existing customers, making informed decisions and credit term recommendations to the team.Ensure that our credit management policies are followed diligently, helping to maintain a healthy financial environment for our company. ?
Brook Street is working with our Belfast client on the Airport Road to recruit a Credit Controller to join their team
The primary purpose of the role is to ensure prudent and necessary business decisions are made in a timely manner to manage the company`s credit risk.
The Credit Controller`s responsibility is to follow department procedures to maximise cash flow. The role requires the ability to identify trends across their given customer portfolio and to act appropriately and decisively.
Job Responsibilities include
Ensuring smooth account management and timely payments within agreed credit terms, by maintaining regular customer contact via telephone and email.Efficient management of CRM queues to respond to internal & external queries.Monitor bad debt experience accounts on your assigned ledger, identifying accounts that may require additional attention or are at higher risk of bad debt exposure.Engage in negotiations and reach agreements on payment plans with customers.Issue credit notes & with precision and attention to detail.Secure payments by card via telephone, maintaining precision and accuracy throughout the transaction.Work with minimum supervision on collection of overdue debts.Actively promote a customer-centric approach whenever possible, with particular focus on promoting the benefits of Direct Debits and the company Automatic Top-Up Service.Work closely with the sales team to ensure that outstanding debts are collected promptly, and any customer concerns are addressed efficiently.Gather all necessary information to assess the creditworthiness of new and existing customers, making informed decisions and credit term recommendations to the team.Ensure that our credit management policies are followed diligently, helping to maintain a healthy financial environment for our company. ?
The ideal candidate :
Salary will depend on experience - circa 28k per year
Working Monday to Friday 09.00am and 17.00pm
Please send CV to Colleen Farquharson via the link
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