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Job Title: Credit Controller (Afrikaans Speaker)

Location: Milton Keynes

About the role

We are looking for a detail-oriented Credit Controller to join our team on a 6-month fixed-term contract in Milton Keynes. This role requires fluency in Afrikaans to support the South Africa team in resolving queries, managing debt recovery, and maintaining accurate financial records.

You will work closely with the Credit Control Manager, reconciling ledgers and ensuring that outstanding debts are minimized across BSI’s Product Certification, System Certification, and Training businesses. Your ability to collaborate with finance teams and other departments will be key in ensuring accurate, well-maintained records and effective debt management.

Responsibilities:

Contact Key, Strategic, and Global accounts to collect payments.Work with the Credit Control Manager to chase outstanding debts and minimize bad debt.Resolve customer queries efficiently while ensuring excellent service and fair treatment.Coordinate with internal teams to prevent services from being provided to bad debt clients.Escalate non-paying clients to the Credit Control Manager as needed.Manage client correspondence, ensuring timely responses and issue resolution.Manage a minimum of 50/60 calls per dayControl a ledger of approx. 800 clients

To be successful in the role, you will have:

Must be a Afrikaans SpeakerHold intermediate Excel knowledgePrevious experience within a credit control environmentWorking knowledge of SAP/ Point Global /Sales ForceDedicated to high standards of customer service

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.  

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.