Description We are offering an exciting opportunity for a Credit Manager in the banking industry, based in Milton, Massachusetts, United States. The role involves managing delinquent loan accounts, focusing on protecting the organization's loan assets, supervising collectors, and handling repossessed collateral. This role adheres to the organization's procedures, policies, and legal regulations. Responsibilities: • Supervise and guide collectors in compliance with policies and laws • Communicate with members having delinquent loans to discuss payments and arrange negotiations • Prepare and dispatch written communications regarding delinquent accounts • Keep a meticulous record of collections activities and member interactions • Address credit report disputes and maintain organized files for delinquent members • Monitor bankruptcy filings and assist with loan modifications • Inform co-signers about delinquent accounts and prepare monthly reports on collections • Recommend repossession or foreclosure of collateral and coordinate with legal teams • Ensure accuracy in collection software and complete performance evaluations for the team Requirements • Applicants must have a minimum of 5 years of experience in the banking industry. • Previous work experience as a Credit Manager is a must. • Proficiency in Collections is required. • Experience in Collections - Consumer is essential. • Candidates should have a thorough understanding of Credit - Collections. • Applicants should have experience in Collections - Commercial. • Strong financial acumen and analytical skills are necessary. • Excellent communication and negotiation skills are required. • Candidates must possess a strong understanding of credit-related laws and regulations. • We seek individuals who can effectively manage risk and make sound credit decisions. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .