Join our dynamic team as a Credit Operations – Quality Analyst, where you'll play a pivotal role in enhancing our operational excellence. Support International Private Banking and Private Banking America by ensuring compliance and driving continuous improvement. Be a key player in identifying process enhancements and fostering a culture of quality and innovation. Elevate your career with us and make a meaningful impact!

As a Credit Operations – Quality Analyst in Wealth Management, your role involves supporting management by reviewing business processes, identifying gaps, and handling ad hoc reporting tasks. You will focus on ensuring compliance with procedural and regulatory standards for International Private Banking and Private Banking America. Key responsibilities include identifying and communicating discrepancies, addressing root causes, and escalating issues as needed. You will contribute to continuous improvement by suggesting process enhancements and participating in quality improvement projects, while also managing internal communication and status updates.

Job Responsibilities

Reviews quality of operations' work for compliance with procedural and regulatory requirements and standards. Communicates clearly any issues or discrepancies found during the quality review for correction. Identifies patterns and/or trends in results to address root cause. Contributes to the continuous improvement agenda by suggesting process and procedure improvement ideas as well as training and communication opportunities discovered from the quality review process. Follows up to ensure corrections are made in system or escalate as necessary to Credit Services management for resolution. Interacts effectively with varying levels throughout the organization Participates in projects related to quality improvement. Conducts peer work reviews, offers suggestions on process improvements, and takes ownership of internal communication and status updates to all involved parties.

Required qualifications, capabilities, and skills 

With bachelor’s degree in relevant field with minimum 6 years prior experience in a related position. Ability to perform in a fast-paced environment. Can handle multiple tasks through effective prioritization. Understands credit concepts, derivatives, foreign exchange and participations/syndications and credit legal issues. Can be able to quickly determine sensitivity to business risk. Has prior exposure to traditional credit products and traditional credit product loan documentation. This role should maintain strong organizational and interpersonal skills. Highly attention to detail and results oriented. Has strong verbal and written communication. Has analytic skills, self-motivated and able to work independently. Can multi-task and reprioritize work and ability to recognize work in the pipeline and willing to work to completion. 

Preferred qualifications, capabilities, and skills 

Preferably with accounting background Has experience using the Credit Risk Infrastructure tools and applications (ARC, EN, SRGT, CRRT, OWL, SELM, etc.) is a plus. Additional knowledge in terms of data mining and use of MS Office applications is an advantage.