ESSENTIAL FUNCTIONS:

Responsible for seating guests, and guest reception. Consistently follow all Indigo Sky Casino guest satisfaction standards. Create a positive experience by smiling and presenting a helpful and friendly attitude towards our guests.  Answer questions, take responsibility to get answers and anticipate our guests’ needs and problems. Seat guest according to server rotation as much as possible to ensure equal distribution. Conduct any other related duties as assigned by manager.  Maintain a good relationship between co-workers within the department and interdepartmental. Immediately communicate any issues or problems with department supervision/management. Accurately ring all guest checks and comps into cash register, collect payment for food revenue. Verify impress bank, check out with supervisors, separate paperwork into cash, coupon and comp piles, rubber band them and place in a sealed bag. Attend/participate in quality and training classes.

 

JOB PREREQUISITES: 

Above average oral communication skills Superior guest service skill Problem solving capability High capacity for learning Basic math skills

 

This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her Supervisor.