Description Fulfillment Supervisor Job description The fulfillment supervisor acts as an intermediary between the field workers and the management office to ensure effective communication. In addition, they are responsible for any problems or conflicts that may arise at a job. It is their responsibility to ensure smooth deliveries, installs while being productive and cost efficient. Our goal and success of this position is for one person to take full responsibility. Ensure completion once the install is assigned to the install team, if the crew didn’t complete the job that day it should the responsibility of the Fulfillment Manager to put it on schedule to be completed. Job Entails: • Truck Routing • Culinary Install crews – manage and schedule • Fleet Management • Providing pricing for Install or Delivery Jobs • Reviewing and creating process to enhance workflows • 3rd party crews and installers when necessary Long term: • All USA crews Installs: • Review scope of week needed. • Review manpower and number of days needed. • See if there is any equipment needed for the crew to do the job • If its not a GC project be sure to schedule the delivery (+ removal of garbage) • Find installers (outsourced) in different areas • Discuss with PM and crew scope of work Deliveries: Scheduling all inside deliveries orders which entails the following. • Review dashboard with all inside deliveries o Schedule on calendar either with customer directly or with salesperson ▪ Consolidate locations accordingly. ▪ Be sure to check pallet count to fit on the truck ▪ Consider timing and manpower per delivery (ex: large items going downstairs, building shelves takes a lot of time) • Schedule pick up with the warehouse. o Send ticket to warehouse with items being picked up • Being in touch with Ryder regarding maintenance. • Discuss with SP scope of work • Figuring out deliveries based on size, place, and if items need to go by van • Van vs. truck – when to send crew with van or other vehicle • Dress code – even for temporary helpers. Professional, work boots, never in sweatpants, hard hats, gloves etc. Employees: • Meetings and appreciation • review time clock daily • review spending habits Basic responsibilities Summary: • Crew Scheduling • Scheduling Inside Deliveries • Review each inside delivery and install prior to schedule date. • Assign proper team and routes for each delivery/project. • Manage team’s time and efficiency and set timeline expectations • Review plans with sales team and project managers prior to install • Add crews when needed • Divide crew based on what they’re good at • Weekly team meeting and reporting to management • Create a written guide and training manual for install. • Must have construction experience Pay and Benefits The pay range for this position is $75000.00 - $85000.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Spring Valley,NY. Application Deadline This position is anticipated to close on Apr 14, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.