About This Role

About CAE

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.

We offer a comprehensive portfolio of products and a digital ecosystem to address three main markets – Commercial Aviation, Business Aviation and Crew Engagement.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

CAE Flight Operations equips aviation professionals with the data needed to make informed decisions and take control of critical tasks.

The role we are offering you:

The Product and Services Delivery team of CAE Civil Flight Services is looking a motivated individual to join us as a Senior Crew Domain Technical Business Analyst and IBM ODM Developer to help us deliver world class Crew Management solutions. 

Crew Manager Technical Business Analysts are members of a techno-functional team specialized in implementing and delivering Crew Manager and other airline operations management solutions / modules as part of the Crew Manager suite for various airlines across the world. Delivery Technical Business Analyst will also be the Subject Matter Expert on these solutions and will be involved in training airline analysts on the tools and ensure the product is adopted effectively and efficiently by the airline. 

The holder of this position will be required to handle requirements to solve complex business problems using different technology and system views in one or more assigned functional areas of crew domain. Are you ready to:

As a member of the of cross functional SCRUM team, you will work with all team members on delivering high quality software: well-designed, efficient, and testable business rules code using ODM (IBM Operational Decision Manager). 

Gather requirements from the customer directly or from aviation regulatory body websites, interpret them into system requirement, document them, code business rules using ODM (IBM Operational Decision Manager), create and test scenarios, write automation scripts and deliver the business rules to the customer. 

Work on high value (revenue) projects with large scale customer impact and showcase ability to operate under limited direction and minimal oversight.  Display ability to delineate requirements to solve complex business problems using differing technologies and system views across multiple functional domains (within company and between company and its customer) on high profile and/or mission critical efforts and projects. 

Exhibit in-depth knowledge and showcase the ability to represent all customer and industry needs; typically lead and coach a team of subject matter experts and help them to upskill. 

Develop business rules using IBM ODM (Operational Decision Manager).

Develop Jasper reports using Jaspersoft.

Support continuous improvement 

Investigating alternatives and technologies 

Analyzes Production logs & defects and recommends corrective action 

Think from a customer perspective and creatively solves real user problems. 

Work closely with customers, both remotely as well as on-site, to train, extract and define business requirements. 

Work closely with internal stakeholders to successfully implement Crew software systems within the planned duration and budget. 

Develop a thorough understanding of the application’s user interface, both from functional business and technical process standpoint, in order to implement, install and help in solution adoption and integration into customer’s business processes. 

Participate in Interactive Pilot Assessment (IPA) meetings & other project related workshops / meeting to understand customer's business processes and demo application functionality as well as business rules scenarios to the customers. 

Test and document new releases and/or new or change functionality in modules.  

Ensure that approved methods, processes, and tools are consistently used. 

Demonstrate effective teamwork skills. 

Our ideal candidate has:

Bachelor's degree or equivalent technical experience strongly desired.  

Over 5 years of Java/Python/Angular/React/C++ knowledge

Over 5 years of Exceptional Airline/Crew Domain Knowledge

Experience using IBM ODM (Operational Decision Manager) 8.9 and higher plus have an interest to learn and code rules in ODM (IBM Operational Decision Manager)

Good understanding of database concepts and expert knowledge of writing SQL scripts. 

Good knowledge of Unix commands. 

Advanced knowledge of Microsoft Excel and PowerPoint. 

Proven Analytical skills. 

Must be organized and be able to multi-task and work in all areas as needed. 

Proficient English written and oral communication skills. Command of a second language is an advantage. 

Identify problems and be able to determine when appropriate escalation is required. 

Travel: Must be willing to travel 10-35% of the time. 

Work Location: Irving, Texas, USA (OR) Montreal, Canada

Nice to have skills:

DBMS: Oracle, SQL 

Operating Systems: UNIX, Linux and Windows 

Microsoft Tools: Microsoft Word, Excel, PowerPoint, SQL Developer 

Other Tools: IBM Operational Decision Manager (V8.9 and above), Java/Python/Angular/React/C++, Rally, JIRA, WinSCP, Putty, Jaspersoft

Prior experience/knowledge on Cloud (AWS and Azure) platform is an advantage but not required. 

CAE offers:

an environment where your initiatives will be recognized and valued

the opportunity to travel internationally

the opportunity to work on a variety of projects on a multidisciplinary team

the opportunity to represent the organization at external conventions and conferences

the possibility to work from home occasionally flexible schedules

attractive employee benefits

About CAE:

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defense and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Discover our opportunities and join us today!

#LI-VM1

Position Type                       

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As \"One CAE,\" we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.  

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.